Roger Dubuis Boutique Director
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 21, 2026
About Roger Dubuis
Roger Dubuis is a Swiss haute horlogerie maison known for bold, technically sophisticated timepieces and theatrical boutique experiences. As part of the Richemont luxury group, the brand combines artisanal watchmaking with avant‑garde design and cultivates a performance-driven, client-focused retail network worldwide.
Boutique Director at Roger Dubuis Singapore – Lead a luxury watches boutique, drive sales, manage teams, and deliver exceptional client experiences in haute horlogerie retail.
Role & Responsibilities
- Drive boutique performance by achieving sales targets through strategic clienteling, private appointments, and cultivation of sustainable relationships with VIPs and ultra-high-net-worth individuals
- Lead, inspire, and develop a high-caliber retail team, fostering a culture of excellence, accountability, and continuous growth
- Exceed boutique sales targets in accordance with brand retail strategy and analyze business data to propose and implement sales strategies improving key performance indicators
- Act as a true Maison ambassador on the floor, delivering and coaching an elevated, personalized client experience
- Curate and execute local activations and exclusive events to expand clientele and strengthen brand desirability
- Ensure impeccable visual merchandising and boutique presentation aligned with brand identity and storytelling
- Oversee operational excellence including inventory integrity, CRM discipline, security protocols, and compliance
- Demonstrate leadership by hosting clients both inside and outside the boutique, ensuring best personalized experiences
- Create unique, memorable, and awe-inspiring experiences for clients to maintain engagement with the brand
- Communicate directly with the Regional office in Singapore regarding KPIs, CRM, sales, inventory, and operational matters
- Promote a culture of service excellence and learning within the team through regular skills coaching, brand education, and product knowledge
- Identify high-potential Sales Ambassadors and develop them for career advancement within the brand
- Monitor KPIs constantly and define and implement action plans to achieve business targets
- Maintain a high level of display, visual merchandising, and boutique condition in coherence with brand guidelines
- Oversee store stock, maintain professional relationships with service suppliers, and ensure compliance with Group and brand procedures
Qualifications
- Proven track record as a boutique manager or retail leader in the luxury watches, jewelry, or haute horlogerie sector
- Demonstrated ability to exceed sales targets and drive business development in a luxury retail environment
- Strong leadership and people management experience with the ability to inspire and develop high-performing teams
- Exceptional clienteling expertise with proven success cultivating relationships with VIPs and ultra-high-net-worth individuals
- Excellent understanding of luxury brand positioning, visual merchandising, and boutique operations
- Proficiency with CRM systems and retail analytics tools
- Strong written and verbal communication skills in English and fluency in Mandarin Chinese or another regional language preferred
Skills
Experience
7+ years of progressive retail leadership experience in the luxury sector, with at least 3 years in a store management or boutique director role. Demonstrated success in driving sales growth, team development, and clienteling in a high-end retail environment. Prior experience with Swiss watchmaking brands or haute horlogerie houses is advantageous.
Education
Bachelor's degree in Business Administration, Retail Management, or a related field. Advanced qualifications in luxury management or hospitality are valued.
Workplace
The successful candidate will be located in Singapore, Central, Singapore.
Culture
Roger Dubuis blends Swiss watchmaking mastery with theatrical brand expression, creating an energetic, detail-oriented workplace where creativity and technical excellence intersect. The retail environment emphasizes polished client service, teamwork and adherence to rigorous brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Roger Dubuis, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager, Luxury Watches», «Boutique Manager», «Retail Director, Haute Horlogerie», «Boutique Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.