- Employment
- Contract
- Seniority
- Mid-Level
- Compensation
- €25,177/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
Rocca 1794 seeks a Sales Advisor for its boutique at Milan Linate Airport, providing personalised luxury retail service, clienteling and boutique operations. The role is a six-month initial fixed-term contract, full-time on shifts including weekends and public holidays, under the Commerce and Services Collective Agreement, Level 4; gross annual salary starts at €25,177.
Role & Responsibilities
- Welcome each client with an exclusive, personalised experience.
- Identify client needs through consultative selling.
- Communicate the history, values and craftsmanship of the Group’s brands.
- Maintain high standards of hospitality and customer satisfaction.
- Manage after-sales service in accordance with company procedures.
- Build long-term relationships with local and international clients.
- Keep the company CRM up to date.
- Develop client loyalty initiatives.
- Arrange dedicated appointments and commercial follow-ups.
- Participate in events and initiatives for VIP clients.
- Maintain the boutique’s presentation in line with Group standards.
- Support stocktaking and stock movements.
- Ensure products are orderly, secure and correctly displayed.
- Follow operational and loss-prevention procedures.
- Meet individual and boutique sales targets.
- Contribute to achieving assigned KPIs.
Qualifications
- At least 2 years of experience in luxury retail.
- Experience in high jewellery, watchmaking, luxury fashion or luxury accessories is preferred.
- Excellent communication and interpersonal skills, with the ability to represent the Maison’s values and prestige.
- Excellent written and spoken Italian and English; a third language is an advantage.
- Knowledge of the main IT tools.
- Problem-solving orientation.
- Strong team-working skills.
- Passion for luxury and Made in Italy.
- Results-oriented approach.
- Attention to detail.
Skills
Experience
At least 2 years in luxury retail; experience in high jewellery, watchmaking, luxury fashion or luxury accessories is preferred.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 25,177 per annum.
Benefits
Restaurant vouchers and an incentive scheme.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rocca 1794, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Consultant», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.