- Employment
- Contract
- Seniority
- Entry-Level
- Compensation
- €25,126/year
- Department
- Retail & Boutique Operations
- Posted
- Oct 15, 2026
About Rocca 1794
With a heritage dating to 1794, Rocca 1794 is a distinguished Italian retailer of fine jewellery and prestigious timepieces, part of the Damiani Group. Its boutiques bring together renowned maisons, combining specialist knowledge with the discretion and personal attention that define luxury service. As an employer, Rocca 1794 offers a professional setting at the intersection of craftsmanship, commerce and enduring client relationships. Roles across sales, boutique management and supporting functions call for product expertise, cultural sensitivity and meticulous service, making the brand particularly relevant to professionals drawn to Italy’s jewellery tradition and the exacting world of luxury retail.
Rocca 1794 is seeking a Back and Front Office Assistant for its Padova boutique to support logistics, administration, and client service. The role is a six-month fixed-term contract, full-time at 40 hours per week, under the CCNL Commercio e Terziario, Level 4, with gross annual salary starting at €25,126.
Role & Responsibilities
- Receive, inspect, and record incoming merchandise.
- Arrange shipments of stock precious goods and third-party goods, preparing the related documentation.
- Manage e-commerce shipments, ensuring accurate and timely delivery.
- Process warehouse receipts and update inventory using SAP and company management systems.
- Manage procedures for products on reservation, items held for customers, and sales with deposits.
- Support after-sales activities, liaising with suppliers and relevant company functions.
- Perform basic accounting and document management.
- Handle and route incoming phone calls, emails, and other communications.
- Arrange appointments and support the coordination of the boutique’s daily activities.
- Assist with welcoming clients, helping deliver an experience aligned with the Maison’s standards.
Qualifications
- Previous experience in back office, administration, or logistics, preferably in retail, luxury, jewelry, or watchmaking.
- Good knowledge of warehouse processes and transport documentation.
- Good knowledge of standard IT tools.
- Accuracy, discretion, and strong attention to detail.
- Excellent organizational and prioritization skills.
- Teamwork aptitude and a service- and client-oriented approach.
Skills
Experience
Previous experience in back office, administration, or logistics, preferably in retail, luxury, jewelry, or watchmaking.
Workplace
The successful candidate will be located in Padua, Veneto, Italy.
Compensation
The base compensation for this position is EUR 25,126 per annum.
Culture
Rocca 1794’s workplace identity is shaped by its Italian heritage dating back to 1794 and its specialisation in fine jewellery and luxury watches, placing product expertise, discretion and respect for craftsmanship at the heart of its professional culture. Its boutique environment centres on personalised advice and lasting client relationships, combining the refinement of luxury retail with the attentive service of a historic jeweller.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
