- Employment
- Contract
- Seniority
- Entry-Level
- Compensation
- €25,126/year
- Department
- Retail & Boutique Operations
- Posted
- Oct 15, 2026
Rocca 1794 is seeking a Back and Front Office Assistant for its Padova boutique to support logistics, administration, and client service. The role is a six-month fixed-term contract, full-time at 40 hours per week, under the CCNL Commercio e Terziario, Level 4, with gross annual salary starting at €25,126.
Role & Responsibilities
- Receive, inspect, and record incoming merchandise.
- Arrange shipments of stock precious goods and third-party goods, preparing the related documentation.
- Manage e-commerce shipments, ensuring accurate and timely delivery.
- Process warehouse receipts and update inventory using SAP and company management systems.
- Manage procedures for products on reservation, items held for customers, and sales with deposits.
- Support after-sales activities, liaising with suppliers and relevant company functions.
- Perform basic accounting and document management.
- Handle and route incoming phone calls, emails, and other communications.
- Arrange appointments and support the coordination of the boutique’s daily activities.
- Assist with welcoming clients, helping deliver an experience aligned with the Maison’s standards.
Qualifications
- Previous experience in back office, administration, or logistics, preferably in retail, luxury, jewelry, or watchmaking.
- Good knowledge of warehouse processes and transport documentation.
- Good knowledge of standard IT tools.
- Accuracy, discretion, and strong attention to detail.
- Excellent organizational and prioritization skills.
- Teamwork aptitude and a service- and client-oriented approach.
Skills
Experience
Previous experience in back office, administration, or logistics, preferably in retail, luxury, jewelry, or watchmaking.
Workplace
The successful candidate will be located in Padua, Veneto, Italy.
Compensation
The base compensation for this position is EUR 25,126 per annum.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rocca 1794, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Administrative and Logistics Assistant», «Office Operations Assistant», «Retail Operations Assistant», «Boutique Support Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.