Rimowa Store Manager

Location
Employment Full-time
Seniority Manager
Posted ✦ Today
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RIMOWA seeks a Store Manager in Zurich, Switzerland to lead the Globus boutique, drive sales and develop a high-performing retail team.

Overview

RIMOWA is a German luxury luggage Maison within the LVMH group, recognised for engineering-driven design, craftsmanship and durable, high-end travel goods. As part of LVMH, RIMOWA operates within an international luxury ecosystem that emphasises product innovation, heritage-led quality and premium client service.

Role & Responsibilities

  • Lead, coach and motivate the in-store team to deliver RIMOWA’s sales and service standards.
  • Recruit, train and develop sales staff; drive a culture of excellence and continuous learning across retail activities.
  • Maximise store sales performance through product training, selling coaching, clienteling and regular review of individual and team KPIs.
  • Support client advisors in achieving targets by monitoring the suggested selling process and providing timely feedback.
  • Coordinate with in-store technicians and operations teams to ensure impeccable aftersales service and smooth operational flows.
  • Analyse weekly and monthly performance, prepare action plans and report results to the General Manager.
  • Maintain store presentation, ensure compliance with health & safety regulations, and implement visual merchandising and new launch displays.

Qualifications

  • Minimum 5 years of sales and management experience in the luxury retail sector.
  • Proven leadership and people-development capabilities with experience recruiting and coaching retail teams.
  • Strong commercial acumen and familiarity with retail KPIs and performance analysis.
  • Excellent interpersonal and client-service skills with a passion for luxury retail.
  • Proficiency in French and English.

Skills

Team leadership Coaching & talent development Clienteling Sales performance management Retail KPI analysis Visual merchandising (VM) Aftersales service coordination Store operations

Experience

Minimum five years of progressive sales and management experience within luxury retail, including demonstrated success in team leadership, P&L awareness and driving client-focused sales performance.

Education

Bachelor’s degree or equivalent professional experience in business, retail management, hospitality or a related field.

Workplace

This position is based in Zurich, Zurich, Switzerland. Cerulean lists 19 open roles in Zurich, including 2 posted recently. In Switzerland as a whole, Cerulean currently features 770 open positions, with 30 posted this week.

Benefits

Competitive salary (dependent on experience) with profit-sharing scheme; staff discount on RIMOWA products and access to LVMH family & friends offers; RIMOWA Essential Ambassador suitcase after six months on permanent contract; international LVMH environment; ongoing product and leadership training; career development opportunities.

Culture

RIMOWA combines German engineering rigor with luxury-house craftsmanship and operates within the international LVMH network. The workplace emphasises high standards of client service, continuous learning and an inclusive, diverse culture that encourages internal mobility and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.