Rimowa Store Manager

About Rimowa

Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.

Role & Responsibilities

• Achieve store sales goals and other financial targets.
• Train the team in selling techniques and product knowledge.
• Analyze store performance, identify problems, develop solutions, and monitor and interpret sales reports and financial statements.
• Deliver luxury-level service, mentor the team on service standards, and help develop new and existing client relationships.
• Represent RIMOWA as a brand ambassador, participate actively in the community, and pursue outreach and networking opportunities.
• Coordinate with leaders to ensure inventory meets business needs.
• Manage repair processes in accordance with RIMOWA policies and procedures while providing exceptional customer service.
• Conduct inventory counts, manage returns to vendor (RTVs), and oversee stock movement.
• Ensure the accurate and efficient receipt and transfer of goods.
• Carry out well-organized inventory counts.
• Attract and recruit successful sales associates with potential for promotion into management positions.
• Coach the sales team on performance, provide professional development, and foster the company culture.
• Motivate the sales team by creating an enjoyable work environment.
• Implement RIMOWA clienteling practices to develop each team member’s business and improve overall store performance.
• Maintain all point-of-sale (POS) functions to ensure accurate store reporting.
• Manage store payroll in line with the overall store budget.
• Create sales and marketing reports using Excel and Cegid.
• Manage facilities and operational costs.
• Complete other ad hoc projects as directed by management.
• Merchandise the store and execute window displays in accordance with company collection directives.
• Maintain display fixtures, lighting, and marketing materials.

Qualifications

• Completed high school diploma or equivalent.
• At least 5 years’ experience in retail management with a luxury brand.
• Proven ability to drive sales from start-up, execute events, and work in coordination with marketing.
• Ability to manage and develop a cohesive team.
• Able to repeatedly lift boxes weighing up to 20 lb.
• Able to work evenings, weekends, and holidays.

Skills

Experience

At least 5 years’ experience in retail management with a luxury brand.

Education

High school diploma or equivalent.

Culture

Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.