- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- €50,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 4, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA is seeking a Store Manager for its La Rinascente department store in Milan. The full-time, permanent role leads the sales team, develops performance and client service, and maintains store and visual merchandising standards. Initial gross annual salary is EUR 50,000 and may vary with experience, skills, seniority, and organisational needs; the employment relationship is governed by the CCNL Terziario Commercio.
Role & Responsibilities
- Manage, coach, supervise, and motivate the team on the sales floor, leading by example and upholding RIMOWA’s sales and service model.
- Recruit, train, and develop team members, fostering excellence across retail activities.
- Analyse weekly and monthly performance metrics and communicate reports clearly.
- Maximise staff sales performance through product-knowledge education, coaching in selling and clienteling skills, and regular reviews of individual transaction statistics; implement RIMOWA standards and training programmes.
- Support Client Advisors in achieving individual targets by monitoring suggestive selling and providing timely feedback and direction.
- Embody RIMOWA’s values and competencies, ensuring strategies, policies, and a respectful sales environment are consistently upheld by every team member.
- Deliver an outstanding sales and service experience to all clients.
- Maintain store tidiness and ensure the proper execution of visual merchandising and new-product launch displays.
Qualifications
- Minimum 5+ years of sales and management experience in a luxury retail environment, ideally.
- Professional sales development skills.
- Exceptional interpersonal skills.
- Passion for retail and client service.
- Strong leadership qualities and the ability to communicate effectively with all levels of the organisation and the customer base.
Skills
Experience
Minimum 5+ years of sales and management experience in a luxury retail environment, ideally; the profile also states a minimum of 10 years.
Workplace
The role is situated in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 50,000 per annum.
Benefits
Eligibility for an annual bonus and the Ambassador program, in accordance with company policy; lunch tickets. The employment relationship is governed by the applicable national collective bargaining agreement for the Commerce and Tertiary Sector (CCNL Terziario Commercio) as applied by RIMOWA in Italy.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Retail Manager», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.