Rimowa Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- €50,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA seeks an experienced Store Manager for its Milan La Rinascente location. This leadership role encompasses team supervision, performance optimization, and delivery of exceptional client service across the luxury luggage and travel goods portfolio. The successful candidate will oversee all retail operations, coach Client Advisors in product knowledge and selling techniques, maintain visual merchandising standards, and drive individual and collective sales targets through strategic management and development of team members.
Role & Responsibilities
- Manage, coach, supervise, and motivate the sales floor team, leading by example and upholding RIMOWA's sales and service model
- Recruit, train, and develop team members, fostering a culture of excellence across all retail activities
- Analyse weekly and monthly performance metrics and communicate reports clearly to leadership
- Maximize staff sales performance through comprehensive product knowledge education, coaching on selling and clienteling techniques, and regular reviews of individual transaction statistics
- Assist Client Advisors in reaching individual targets by monitoring the suggestive selling process and providing timely feedback
- Support and embody RIMOWA's brand values and competencies, ensuring consistent implementation of strategies and policies
- Deliver an outstanding sales and service experience to all clients, serving as the brand ambassador
- Maintain store presentation standards and oversee the execution of Visual Merchandising displays and new product launch presentations
Qualifications
- Minimum 10 years of professional experience
- Minimum 5+ years of proven sales and management experience in a luxury retail environment
- Demonstrated professional sales development and coaching capabilities
- Strong leadership qualities with the ability to communicate effectively across all organizational levels and with the customer base
- Exceptional interpersonal and relationship-building skills
Skills
Experience
Minimum 10 years of professional experience, with at least 5+ years in sales and management roles within a luxury retail environment. Demonstrated expertise in team leadership, performance optimization, and client-facing sales environments is essential.
Workplace
The role is situated in Milan, Lombardy, Italy.
Compensation
The base compensation for this position is EUR 50,000 per annum.
Benefits
Eligibility for an annual bonus as per company policy; lunch tickets; eligibility for the Ambassador program as per company policy; employment governed by the applicable national collective bargaining agreement for the Commerce and Tertiary Sector (CCNL Terziario Commercio).
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Store Director», «Sales Manager», «Branch Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.