Rimowa Store Manager

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Employment
Full-Time
Seniority
Manager
Posted
Sep 29, 2026

About Rimowa

Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.

RIMOWA, the German luxury travel goods maison within the LVMH Group, seeks an experienced Store Manager for its department store presence at Milan's La Rinascente. This leadership role encompasses full responsibility for retail operations, team management, sales performance optimization, and the delivery of exceptional client experiences. The successful candidate will drive sales excellence whilst upholding RIMOWA's heritage of craftsmanship and innovation.

Role & Responsibilities

  • Lead, coach, supervise, and motivate the sales floor team, serving as a role model for RIMOWA's sales and service standards
  • Recruit, train, and develop team members to foster a culture of retail excellence and brand alignment
  • Analyse and communicate weekly and monthly performance metrics with clarity and precision
  • Maximize staff sales performance through comprehensive product knowledge education, coaching on selling and clienteling techniques, and regular transaction reviews
  • Monitor and enhance the suggestive selling process, providing timely feedback and strategic direction to Client Advisors
  • Ensure consistent implementation of RIMOWA standards, training programs, and organizational values across all team members
  • Deliver an outstanding sales and service experience to all clientele
  • Maintain store presentation standards and oversee the execution of Visual Merchandising and new product launch displays

Qualifications

  • Minimum 10 years of professional experience in retail management and sales
  • Minimum 5+ years of proven sales and management experience specifically in a luxury retail environment
  • Demonstrated professional sales development capabilities
  • Exceptional interpersonal and communication skills across all organizational levels and clientele
  • Strong leadership qualities and proven ability to manage and motivate diverse teams

Skills

Luxury retail sales expertise Team leadership and staff management Performance metrics analysis and reporting Client relationship and clienteling Visual Merchandising Product knowledge development and training Sales performance optimization Stakeholder communication

Experience

Minimum 10 years of professional experience in retail management and sales, with at least 5+ years in a luxury retail environment. Proven track record of leading teams, driving sales performance, and maintaining exceptional service standards in an upscale retail setting.

Workplace

The role is situated in Milan, Lombardy, Italy.

Culture

Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Director», «Sales Floor Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

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