Rimowa Store Manager

About Rimowa

Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.

Role & Responsibilities

• Achieve store sales goals and other financial targets while analyzing store performance and identifying solutions through sales reports and financial statements
• Provide training for the team in selling techniques and product knowledge; mentor team members on service standards and cultivate new and existing client relationships
• Act as brand ambassador for RIMOWA, playing an active role in the community and seeking outreach and networking opportunities
• Communicate with leaders to ensure inventory meets business needs; conduct inventory counts, manage returns, and oversee all stock movement
• Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
• Recruit and attract successful sales associates capable of promotion into managerial positions; coach the sales team on performance and provide professional development
• Implement RIMOWA's clienteling practices to build each team member's business and overall store performance
• Maintain POS system operations to ensure accurate store reporting; manage store payroll in accordance with store budget
• Create sales and marketing reports using Excel and Cedig; manage facilities and operational costs
• Merchandise the store and execute window displays in accordance with company directives; maintain all display fixtures, lighting, and marketing materials

Qualifications

• Completion of a high school diploma or equivalent
• Minimum 5 years' experience in retail management with a luxury brand
• Proven ability to drive sales from start-up, execute events, and work in concert with marketing
• Talent for managing and developing a cohesive team
• Ability to lift boxes up to 20 lbs repeatedly
• Availability to work evenings, weekends, and holidays

Skills

Experience

Minimum 5 years in retail management with a luxury brand, demonstrating success in driving sales, executing events, and managing retail teams in a fast-paced environment.

Education

High school diploma or equivalent.

Workplace

Culture

Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.