- Location
- Geneva Geneva Switzerland
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 16, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
The Store Manager leads, develops and motivates the retail team, drives sales and client service performance, and oversees store operations, after-sales service, visual merchandising and health and safety compliance. This is a full-time, permanent position in Geneva, Switzerland, with a competitive salary based on experience and an additional profit-sharing scheme.
Role & Responsibilities
- Manage, coach, supervise and motivate the team on the sales floor.
- Recruit, train and develop the team, fostering a culture of excellence across retail activities.
- Maximize staff sales performance through product knowledge education, coaching in selling and clienteling skills, and regular review of individual transaction statistics; apply RIMOWA standards and training programs.
- Support Client Advisors in achieving individual goals by monitoring the suggested selling process and providing timely feedback and direction.
- Enable in-store technicians and operations teams to deliver impeccable after-sales service and smooth store operations.
- Analyze weekly and monthly performance, create action plans, and clearly communicate reports to the General Manager.
- Support and uphold RIMOWA values and competencies at all times, striving to exceed expectations.
- Lead by example and demonstrate the RIMOWA sales and service model, assisting clients and delivering an outstanding sales and service experience.
- Ensure store tidiness, compliance with health and safety regulations, and correct execution of visual merchandising and new-launch displays.
Qualifications
- At least 5 years of sales and management experience in a luxury retail environment.
- Strong leadership qualities and the ability to communicate effectively with all organizational levels and the customer base.
- Professional sales development skills.
- Exceptional interpersonal skills.
- Passion for retail and client service.
- Professional proficiency in French and English.
Skills
Experience
At least 5 years of sales and management experience in a luxury retail environment.
Workplace
This position is based in Geneva, Geneva, Switzerland.
Explore jobs in Geneva or in Switzerland.
Benefits
Additional profit-sharing scheme; staff discount on RIMOWA products and regular LVMH Family & Friends offers; a RIMOWA Essential Ambassador suitcase after 6 months on a permanent contract; international working environment within the LVMH Group; individual career development opportunities; regular product and leadership training.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Retail Operations Manager», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.