Rimowa Store Manager

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Employment Full-time
Seniority Manager
Posted Mar 22, 2026

RIMOWA in Geneva seeks a Store Manager to lead boutique operations, drive sales and develop talent in a permanent, full‑time role.

Overview

RIMOWA is a German luxury luggage maison within the LVMH group, recognised for craftsmanship, functional design and technical innovation. As part of LVMH’s Fashion & Leather Goods division, RIMOWA operates premium boutiques worldwide and offers an international, high‑performance retail environment focused on product excellence and client experience.

Role & Responsibilities

  • Lead, coach and motivate the boutique team to deliver exceptional sales and service on the shop floor.
  • Recruit, train and develop staff; drive a culture of excellence and continuous learning using RIMOWA standards and training programs.
  • Maximise sales performance through product education, coaching on selling techniques and regular review of individual transaction metrics.
  • Monitor achievement of individual goals, provide timely feedback and support client advisors in their selling process.
  • Coordinate with in‑store technicians and operations teams to ensure flawless after‑sales service and smooth operational flows.
  • Analyse weekly and monthly performance, produce action plans and report findings to the General Manager.
  • Ensure store presentation, visual merchandising and new launch displays meet brand standards; maintain compliance with health & safety regulations.
  • Act as a role model for RIMOWA values, demonstrating the brand’s sales and service model in client interactions.

Qualifications

  • Minimum 5 years of sales and management experience in a luxury retail environment.
  • Proven leadership and people‑management skills, including recruitment and talent development.
  • Demonstrable track record of driving sales and coaching teams to achieve KPIs.
  • Strong interpersonal and communication skills with the ability to engage high‑net‑worth clients.
  • Fluency in French and professional proficiency in English.
  • Ability to analyse performance data and translate insights into actionable plans.

Skills

Team leadership and coaching Retail recruitment and onboarding Sales development and clientelling Performance analysis and action planning Visual merchandising (VM) execution After‑sales service coordination Health & safety compliance Exceptional customer service delivery

Experience

Minimum 5+ years of progressive sales and management experience within luxury retail, including people leadership, recruitment and measurable success in driving boutique sales.

Education

High‑school diploma or equivalent; tertiary education or professional training in business, retail management or hospitality is preferred.

Workplace

This position is based in Geneva, Geneva, Switzerland. Cerulean lists 373 open roles in Geneva, including 2 posted recently. The broader Geneva area accounts for 460 active listings on Cerulean, 2 of which are new. In Switzerland as a whole, Cerulean currently features 726 open positions, with 7 posted this week.

Benefits

Competitive salary (based on experience) with profit‑sharing; staff discount on RIMOWA products and LVMH Family & Friends offers; RIMOWA Essential Ambassador suitcase after 6 months on a permanent contract; international environment within the LVMH Group; career development opportunities; regular product and leadership trainings.

Culture

RIMOWA combines German engineering and heritage with LVMH’s luxury retail standards, fostering a culture of precision, innovation and client obsession. The workplace emphasises professional development, cross‑border collaboration and an inclusive approach to talent, encouraging internal mobility and continuous learning.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.