Rimowa Sales Supervisor
- Location
- VancouverBritish ColumbiaCanada
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 8, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA Sales Supervisor in Vancouver, BC – lead boutique sales team and drive revenue through consultative selling and client relationship management.
Role & Responsibilities
- Achieve monthly and annual sales targets through effective product knowledge, consultative selling, and customer service delivery
- Maintain an active client book, conduct regular customer follow-ups, and meet monthly clienteling sales objectives
- Mentor and support sales team members in partnership with store management, providing guidance on sales techniques and customer engagement
- Assist the Boutique Manager in executing store marketing initiatives and KPI management
- Provide superior customer service and process customer repair requests in compliance with company protocols
- Ensure compliance with all store operational procedures including opening and closing guidelines, inventory management, and shipping/receiving protocols
- Maintain facility presentation, organization, and cleanliness standards
- Demonstrate proficiency in company computer systems and point-of-sale platforms
Qualifications
- High school diploma or equivalent
- Proven track record of meeting and exceeding monthly personal sales goals
- Demonstrated clienteling and customer relationship development experience
- Strong communication skills, both verbal and written
- Detail-oriented and task-focused with excellent problem-solving abilities
- Ability to work flexible schedules including nights, weekends, and holidays
- Physical capability to lift and carry boxes weighing up to 25 lbs repeatedly
Skills
Experience
Beginner to entry-level retail or customer-facing experience preferred, though the role welcomes candidates with strong foundational customer service capabilities and demonstrable sales aptitude.
Education
High school diploma or equivalent
Workplace
This position is based in Vancouver, British Columbia, Canada.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Retail Supervisor», «Store Sales Manager», «Sales Associate Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.