Rimowa Sales Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 6, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA Sales Supervisor in Miami, Florida—lead store sales, manage client relationships, and drive team performance at our Bal Harbour boutique.
Role & Responsibilities
- Achieve monthly and annual sales targets through in-depth product knowledge and consultative selling techniques
- Maintain and develop a personal client book with regular follow-up and clienteling engagement to meet monthly sales goals
- Provide superior customer service and lead sales staff in partnership with store management
- Assist the Boutique Manager with execution of store marketing initiatives and promotional activities
- Support training efforts and KPI management for the sales team
- Process customer repairs and service requests in accordance with company procedures
- Ensure adherence to all store operational procedures including opening and closing guidelines, inventory display standards, and shipping/receiving policies
- Maintain facility presentation, organization, and cleanliness standards
- Demonstrate proficiency in company computer systems and point-of-sale software
Qualifications
- High school diploma or equivalent
- Minimum 3 years of retail sales or luxury retail experience
- Proven ability to meet and exceed monthly sales targets
- Strong clienteling and customer relationship management skills
- Detail-oriented and task-focused approach to work
- Excellent verbal and written communication skills
- Strong problem-solving abilities with a positive, collaborative attitude
- Proficiency with computer systems and retail management software
- Physical capability to lift boxes up to 25 lbs repeatedly
Skills
Experience
Minimum 3 years of retail sales experience, preferably in luxury retail or leather goods. Demonstrated track record of achieving personal sales targets and developing strong client relationships through active clienteling.
Education
High school diploma or equivalent qualification.
Workplace
This position is based in Miami, Florida, USA.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Team Lead», «Boutique Supervisor», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.