Rimowa Sales Supervisor
- Location
- Beverly HillsCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 9, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
Sales Supervisor role at RIMOWA Beverly Hills. Lead luxury retail sales, manage client relationships, and oversee store operations in this full-time position.
Role & Responsibilities
- Achieve monthly and annual sales targets through in-depth product knowledge and sophisticated selling techniques
- Maintain and actively develop client relationships through consistent follow-up and attainment of monthly clienteling sales objectives
- Provide leadership and coaching to sales staff in partnership with the Boutique Manager
- Assist in training initiatives, performance management, and KPI monitoring for the sales team
- Execute store marketing initiatives in coordination with Boutique Manager
- Deliver superior customer service and manage customer repair requests
- Ensure adherence to all store operational procedures including opening/closing protocols, inventory management, and shipping/receiving policies
- Maintain facility presentation, organization, and cleanliness standards
- Demonstrate proficiency with company computer systems and point-of-sale platforms
Qualifications
- High school diploma or equivalent
- Minimum 3 years of sales experience, preferably in luxury retail
- Proven ability to meet and exceed personal monthly sales goals
- Demonstrated expertise in clienteling and customer relationship development
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and a positive, solutions-oriented attitude
- Ability to effectively convey detailed product information and establish meaningful customer relationships
- Proficiency with retail computer systems and point-of-sale technology
Skills
Experience
Minimum 3 years of retail sales experience, with demonstrated success in meeting sales targets and developing client relationships in a luxury or customer-focused environment. Prior supervisory or team leadership experience is advantageous.
Education
High school diploma or equivalent
Workplace
This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Lead», «Floor Supervisor», «Store Sales Manager», «Client Relations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.