Rimowa Sales Associate
- Location
- Brussels Brussels-Capital Region Belgium
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 6, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA is seeking a part-time Sales Associate for a permanent contract, working 19 hours per week in Brussels. The role combines exceptional client service and sales with product expertise, CRM development, merchandising, inventory and after-sales support.
Role & Responsibilities
- Deliver exceptional customer service while following operational procedures.
- Represent the brand’s values and ensure a distinctive customer experience.
- Meet sales targets and contribute to revenue growth through available omnichannel services.
- Understand and anticipate customer needs, providing guidance where needed.
- Provide product expertise, including expertise in the manufacture of luxury luggage and leather goods.
- Build customer loyalty and develop the CRM database.
- Ensure merchandising standards are implemented and maintained, and keep the store in good order.
- Prepare and participate in inventory counts.
- Support after-sales service management in coordination with the Client Care Center.
Qualifications
- Higher education.
- Strong interest in RIMOWA and the travel and/or leather goods sectors.
- Fluent English and French; other languages are an advantage.
- Dynamic, welcoming and warm, with strong interpersonal skills in an international environment.
- Proficient with digital tools and comfortable with new ways of working.
- Passionate, pragmatic and creative, with an innovative approach, attention to detail and a commitment to excellence.
Skills
Experience
Minimum 3 years, including significant experience in a premium or luxury environment.
Education
Higher education.
Workplace
This position is based in Brussels, Brussels-Capital Region, Belgium.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.