Rimowa Retail Support Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 28, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA Retail Support Associate in Toronto, Ontario. Full-time operations role supporting inventory, shipping, and store logistics.
Role & Responsibilities
- Report to Store Manager and ensure all work duties are performed with accuracy
- Monitor all shipment flows and follow up promptly on discrepancies or damages
- Assist with yearend inventory counts, including preparation and execution
- Determine appropriate shipping methods and prepare relevant paperwork
- Maintain stock areas in a neat, clean, and orderly state per company standards
- Perform basic luggage repairs using small hand tools as required
- Execute box counts and validate against bills of lading, reporting discrepancies or shortages immediately
- Support selling floor with product placement and stock recovery initiatives
- Complete transfer forms and ensure accurate tracking of all paid goods
- Receive merchandise onto the selling floor and process incoming shipments
- Ensure cash wraps are fully stocked with operational supplies per store readiness protocols
- Perform deliveries as requested by management
- Assist client advisors on the sales floor as needed
- Utilize R-client tool to connect with clients regarding repairs or product recommendations
- Handle ad hoc projects as required by the management team or business needs
Qualifications
- High School diploma or equivalent
- Detail-oriented and task-focused mindset
- Professional demeanor with strong verbal and written communication skills
- Excellent problem-solving abilities with a positive, collaborative attitude
- Physical capability to repeatedly lift boxes up to 25 lbs
- Ability to work varied hours including nights, weekends, and holidays
Skills
Experience
Minimum 3 years of experience in retail operations, inventory management, or warehouse support roles
Education
High School diploma or equivalent
Workplace
This position is based in Toronto, Ontario, Canada.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Support Associate», «Retail Operations Specialist», «Store Support Coordinator», «Warehouse Support Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.