Rimowa Retail Support Assistant

Frankfurt Hesse Germany

Employment
Temporary
Seniority
Entry-Level
Posted
Nov 2, 2026

About Rimowa

Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.

RIMOWA is seeking a part-time, temporary Retail Support Assistant for Saturday shifts in Frankfurt. The role provides flexible store-team support, including welcoming clients, supporting after-sales service, stockroom organization and deliveries, while delivering a luxury client experience.

Role & Responsibilities

  • Provide additional support for tasks required by the store team.
  • Welcome clients at the store entrance.
  • Ensure clients feel comfortable in the store environment.
  • Provide organizational support for after-sales service, the stockroom and deliveries.
  • Represent RIMOWA in keeping with its luxury positioning.

Qualifications

  • Experience in the luxury sector is welcomed, and applicants new to the team are also encouraged to apply.
  • Fluent German and English; additional language skills are an advantage.
  • A strong focus on customer experience.

Workplace

This position is based in Frankfurt, Hesse, Germany.

The setting Hesse

Explore jobs in Hesse or in Germany.

Benefits

Subsidized DeutschlandTicket; staff discount on RIMOWA products and regular LVMH Family & Friend offers; lunch tickets; corporate benefits for sports, lifestyle and fashion; employer-financed pension commitment in the event of death or disability; family support services through Voiio; financial and psychological support through the LVMH Heart Fund; individual career development opportunities.

Culture

Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Support Associate», «Retail Operations Assistant», «Customer Experience Assistant», «Sales Support Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Rimowa

Rimowa Retail Support Assistant

Frankfurt, Germany

Continue to the application.

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