- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 13, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA seeks a full-time Retail Supervisor for its Salzburg boutique, starting January 1, 2027, on a permanent contract. The role leads and develops the team, supports sales growth through trend analysis, maintains visual merchandising standards, builds lasting client relationships, and coordinates special requests and repairs.
Role & Responsibilities
- Lead the team alongside the Store Manager or Assistant Store Manager and assume a leadership role in their absence.
- Drive strategic growth through careful analysis of product and consumer trends.
- Support team development and train new colleagues.
- Keep the store well organized and aligned with RIMOWA visual merchandising guidelines.
- Deliver an outstanding, memorable client experience and help clients begin their own RIMOWA journey.
- Build long-term client relationships using available tools to foster brand loyalty.
- Assist with special requests and perform repairs in coordination with the client care department.
- Collaborate with colleagues, embody RIMOWA’s values, act diplomatically, support team morale, and remain eager to learn about the products, brand, and history.
Qualifications
- Passion for storytelling, lifestyle, luxury, and travel.
- Experience in people management and a commitment to supporting team members’ personal growth.
- Confidence in interpersonal skills and ability to work effectively with colleagues and clients.
- Enthusiasm for retail and delivering memorable client experiences.
- Strong attention to visual details and motivation to achieve team objectives.
- A proactive approach to client engagement and relationship-building, with a collaborative spirit.
- Experience in the sector.
- Fluent German and English; additional languages are a plus.
Skills
Experience
Minimum 3 years
Workplace
This position is based in Salzburg, Salzburg, Austria.
Explore jobs in Austria.
Benefits
Competitive salary based on experience; additional profit-sharing scheme; lunch tickets with a monthly budget for meals at partner restaurants; staff discount on RIMOWA products and regular LVMH Family & Friends offers; a RIMOWA Essential Ambassador suitcase after six months on a permanent contract; financial and psychological support through the LVMH Heart Fund; international working environment; exciting projects, individual career development opportunities, and regular product and leadership training.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.