Rimowa Retail Store Manager

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Employment
Full-Time
Seniority
Manager
Compensation
€50,000/year
Posted
Sep 29, 2026

About Rimowa

Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.

RIMOWA seeks an experienced Store Manager to lead its department store location at La Rinascente in Milan. This full-time position requires overseeing all retail operations, team supervision, and strategic execution of the brand's luxury sales and service model across the shop floor and client-facing activities.

Role & Responsibilities

  • Manage, coach, supervise, and motivate the team on the sales floor, leading by example and upholding RIMOWA's sales and service model at all times
  • Recruit, train, and develop team members, fostering a culture of excellence across all retail activities
  • Analyse weekly and monthly performance metrics and communicate reports with clarity
  • Maximize staff sales performance through product knowledge education, coaching on selling and clienteling skills, and regular reviews of individual transaction statistics; implement RIMOWA standards and training programs
  • Support Client Advisors in achieving individual targets by monitoring the suggestive selling process and providing timely feedback and direction
  • Embody RIMOWA's values and competencies, ensuring that all strategies, policies, and a respectful sales environment are consistently maintained by every team member
  • Deliver an outstanding sales and service experience to all clients
  • Maintain store tidiness and ensure proper execution of Visual Merchandising and new product launch displays

Qualifications

  • Minimum 10 years of sales and management experience in a luxury retail environment
  • Professional sales development skills
  • Exceptional interpersonal skills
  • Passion for retail and client service
  • Strong leadership qualities and ability to communicate effectively with all levels within the organization and the customer base

Skills

Sales management Team leadership and coaching Performance analysis and reporting Clienteling and sales techniques Visual merchandising Product knowledge and training Performance metrics management

Experience

Minimum 10 years of sales and management experience in a luxury retail environment, with demonstrated success in leading teams, driving sales performance, and implementing brand standards.

Workplace

This position is based in Milan, Lombardy, Italy.

Compensation

The base compensation for this position is EUR 50,000 per annum.

Benefits

Eligibility to individual commission and team bonus as per company policy; lunch tickets; eligibility to Ambassador program as per company policy; employment governed by the CCNL Terziario Commercio (Italian Commerce and Tertiary Sector collective bargaining agreement)

Culture

Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Boutique Manager», «Sales Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

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