Rimowa Retail Sales Advisor

Employment
Full-Time
Seniority
Mid-Level
Posted
May 26, 2026

About Rimowa

RIMOWA is a German luxury luggage maison within the LVMH group, known for its distinctive craftsmanship, high-performance travel cases and design-led approach to luggage and accessories. The brand operates an international retail network and combines heritage manufacturing standards with contemporary innovation, offering employees a fast-paced, client-facing environment rooted in product excellence and global retail best practice.

RIMOWA in Paris seeks a Retail Sales Advisor (full-time CDI) to deliver luxury client experiences across its Paris boutiques.

Role & Responsibilities

  • Deliver exceptional, personalized client service in accordance with RIMOWA operational procedures and brand standards.
  • Represent and embody RIMOWA’s brand values to ensure a distinctive, premium customer experience in-store.
  • Achieve individual and store sales targets by leveraging omnichannel services and active client engagement.
  • Identify and anticipate customer needs, advise on product selection and provide expert product knowledge for luggage and leather goods.
  • Build and maintain client relationships; develop and enrich the CRM database through targeted follow-up and prospecting.
  • Ensure correct implementation of merchandising directives and maintain high presentation standards of the boutique.
  • Participate in stock counts and inventory procedures; support loss-prevention practices.
  • Coordinate after-sales service requests in liaison with the Client Care Center.

Qualifications

  • Minimum three years’ experience in luxury or high-end retail sales.
  • Higher education diploma or equivalent professional experience.
  • Demonstrated experience achieving sales targets in a boutique environment.
  • Fluent French and English; additional languages are an advantage.
  • Strong interpersonal skills: warm, welcoming and culturally fluent in an international retail setting.
  • Comfortable with digital tools and omnichannel retail processes.
  • Solid product knowledge or strong interest in travel goods, luggage and leather accessories.

Skills

CRM Client Care Center Omnichannel platforms Merchandising Inventory management Product knowledge (luggage and leather goods) Customer service excellence Digital literacy

Experience

Minimum 3 years' experience in luxury retail or in a client-facing sales role within an upscale environment.

Education

Higher education degree or equivalent professional experience.

Workplace

This position is based in Paris, Île-de-France, France.

Culture

RIMOWA fosters a collaborative, diversity-oriented culture that values craftsmanship, product innovation and entrepreneurial initiative. The workplace emphasizes excellence in client service, international teamwork and respect for individual perspectives as key drivers of growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Associate», «Luxury Retail Consultant», «Boutique Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Rimowa

Rimowa Retail Sales Advisor

Paris, France

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