Rimowa Retail IT Domain Manager

About Rimowa

Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.

Role & Responsibilities

• Lead strategic roadmap development by evaluating business requirements with global teams, assessing feasibility, providing effort estimates, and identifying constraints and dependencies
• Manage a team of 2 internal project managers, 3+ external technical leads and project managers, and an L2 support team
• Recruit and staff positions across internal and external (consultant) profiles to maintain optimal team composition
• Mentor and develop team members to support career progression
• Maintain and advocate for the Retail IT budget; ensure actuals align with projections and build budget revisions with business and IT counterparts
• Allocate projects to project managers based on focus area, skills, and development plans
• Monitor ongoing project progress, guide project managers through key phases, and review deliverables
• Maintain strategic stakeholder relationships with business units throughout project delivery
• Manage risks and dependencies across domains; raise prioritization concerns and alerts as required
• Ensure POS system stability; manage incidents through communication, impact analysis, recovery, and root cause investigation
• Maintain team processes and organizational structures aligned with business objectives
• Ensure POS compliance with the latest non-functional requirements including CEGID updates, legal and tax compliance, security, and group governance standards

Qualifications

• Minimum 6–10 years of experience in Retail IT, including at least 3–4 years in a lead, project, or domain management role
• Proven experience managing external vendors and technology partners
• Strong knowledge of retail processes: sales flows, payment systems, after-sales service, stock management, and store operations
• Advanced expertise in Retail IT systems, specifically CEGID Y2, payment terminals, receipt printers, and store peripherals including fiscal printers
• Solid understanding of omnichannel retail environments
• Knowledge of APIs, service-oriented architecture (SOA), ETL flows, data integrations, and multi-system interactions
• Network and security awareness
• Ability to translate business requirements into robust technical solutions
• Demonstrated natural leadership with excellent communication skills
• Proven ability to manage multiple competing priorities in a fast-paced environment
• Analytical mindset with strong problem-solving abilities and operational pragmatism
• Comfortable in international and cross-functional team settings
• Fluent in French
• Professional-level English proficiency
• Experience in a premium or luxury retail environment is preferred

Skills

Experience

Minimum 6–10 years in Retail IT, with at least 3–4 years in a lead, project, or domain management capacity. Proven track record of managing external vendors and technology partners in a retail-focused environment. Experience in premium or luxury retail is advantageous.

Education

Not specified; typically an advanced degree in information technology, computer science, business administration, or a related discipline is expected for this management-level role.

Workplace

Culture

Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.