- Location
- Zurich Zurich Switzerland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 23, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
The Luggage Repair Technician repairs aluminum and polycarbonate suitcases, operates workshop machinery, coordinates repair workflows and spare parts through the Repair Management System, and serves customers. This is a permanent, full-time, on-site role in Zurich.
Role & Responsibilities
- Identify and carry out suitcase repairs.
- Read damage descriptions in customer documents.
- Repair aluminum and polycarbonate suitcases through drilling, screwing, riveting, sewing, gluing, dent removal, filing, and lining.
- Operate gluing, riveting, sewing, and wet-gluing machines, as well as a hot air gun and drilling machine.
- Use the Repair Management System to organize repairs, book and receive spare parts, conduct cycle counts, and prepare quotations.
- Pack and unpack luggage.
- Provide first-class customer service, supporting clients who are long-time RIMOWA brand ambassadors as well as those discovering the products for the first time.
- Meet KPIs, including turnaround time and quality standards.
Qualifications
- Experience in a manufacturing or technical environment, with hands-on use of small hand tools, or experience in a similar role.
- Craftsmanship aptitude.
- High school diploma or equivalent education.
- A mechanical background using hand and power tools is preferred.
- Previous experience in repairs involving luggage or related industry products.
- Fluent in English and German; additional languages are a plus.
Skills
Experience
Beginner; experience in a manufacturing or technical environment, hands-on use of small hand tools, or experience in a similar role; previous experience in repairs involving luggage or related industry products.
Education
High school diploma or equivalent.
Workplace
This position is based in Zurich, Zurich, Switzerland.
Explore jobs in Zurich or in Switzerland.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luggage Repair Specialist», «Baggage Repair Technician», «Product Repair Technician», «Luggage Service Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.