- Location
- Stuttgart Baden-Württemberg Germany
- Employment
- Temporary
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 27, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA is seeking a Client Advisor for its Stuttgart boutique, working part-time for 25 hours per week on a temporary contract, starting as soon as possible. The role combines luxury consultations and sales with CRM goals, minor on-site repairs and end-to-end after-sales coordination.
Role & Responsibilities
- Strengthen and develop customer relationships through first-class consultations.
- Meet individual CRM goals and deliver customer service across consultations, sales and minor on-site repairs, supported by extensive product and repair training.
- Provide professional after-sales support and serve as a point of contact for after-sales matters.
- Manage repairs to high-quality standards, from intake and communication with the responsible technical team through return to the customer.
Qualifications
- Fluent German and English; additional languages are advantageous.
- Passion for selling luxury products and a strong focus on the customer experience.
Skills
Experience
Minimum 3 years of experience; experience in the luxury sector is welcomed, and newcomers to the team are also encouraged to apply.
Workplace
This position is based in Stuttgart, Baden-Württemberg, Germany.
Explore jobs in Baden-Württemberg or in Germany.
Benefits
Competitive and attractive compensation with an additional profit-sharing system; 30 paid vacation days per year; subsidized JobTicket (DeutschlandTicket); staff discount on RIMOWA products and regular LVMH Family & Friends offers; lunch tickets; free or subsidized Urban Sports membership; corporate benefits for sports, lifestyle and fashion; company pension plan with a high employer contribution; employer-financed pension commitment in the event of death or disability; personal support for family life through Voiio family services; financial and psychological support through the LVMH Heart Fund; individual career development opportunities.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Consultant», «Customer Advisor», «Sales Advisor», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.