- Employment
- Temporary
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 13, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
The Client Advisor at RIMOWA in Munich builds customer relationships through first-class consultations and provides ongoing after-sales support, coordinating repairs from intake through technical communication and return to the customer. This is a full-time temporary position.
Role & Responsibilities
- Build and strengthen customer relationships through first-class consultations.
- Serve as a professional point of contact for customers on all after-sales matters.
- Process repairs to a high standard, from intake and communication with the responsible technical team through returning the product to the customer.
Qualifications
- Outgoing and customer-focused, with an intuitive sense for luxury.
Skills
Experience
Minimum 3 years
Workplace
The role is situated in Munich, Bavaria, Germany.
Explore jobs in Bavaria or in Germany.
Benefits
Competitive and attractive compensation with an additional profit-sharing system; 30 paid vacation days per year; subsidized JobTicket (DeutschlandTicket); staff discount on RIMOWA products and regular LVMH Family & Friend offers; lunch tickets; free or subsidized Urban Sports membership; corporate benefits for sports, lifestyle, fashion and other areas; company pension plan with a high employer contribution; employer-financed pension commitment in the event of death or disability; international working environment within the LVMH Group; exciting projects and individual career development opportunities; personal support for everyday family life through Voiio family services; financial and psychological support through the LVMH Heart Fund.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.