- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA seeks a Client Advisor for its Crystals store in Las Vegas to drive sales, cultivate a loyal luxury clientele and deliver elevated in-store and post-purchase service. The role also supports store operations, inventory, loss prevention and visual merchandising; it is a permanent, full-time position.
Role & Responsibilities
- Consistently achieve and exceed individual sales objectives, contributing directly to the store’s commercial success and prestige.
- Represent RIMOWA as a brand ambassador, communicating its heritage, iconic designs, engineering and craftsmanship.
- Develop an exclusive, loyal client portfolio and lasting relationships that generate repeat business through personalized engagement, appointments and events.
- Support and inspire colleagues, contributing to a collaborative, high-performance sales environment.
- Represent the RIMOWA brand with professionalism and embody its ethos.
- Manage client follow-ups, repairs and service requests discreetly and carefully to deliver a seamless post-purchase experience.
- Anticipate client needs through knowledge of the brand’s history, product launches and the competitive luxury landscape.
- Create elevated client experiences that reflect RIMOWA’s refinement.
- Process POS transactions accurately and efficiently.
- Open and close the store register in accordance with company policies.
- Support inventory management and uphold loss-prevention standards.
- Maintain visual merchandising that gives the store a polished, luxurious and inviting appearance.
- Maintain impeccable store presentation and operational readiness.
Qualifications
- Proven success in a premium or luxury retail environment.
- Expertise in developing, nurturing and retaining a discerning clientele; an established luxury client book is highly desirable.
- Impeccable personal presentation and exceptional communication skills.
- Strong problem-solving capabilities and refined attention to detail.
- Appreciation for luxury craftsmanship, travel and elevated lifestyles.
- Flexible availability, including evenings, weekends and holidays.
- Ability to regularly lift and handle items weighing up to 20 lbs.
- Spanish, French, Portuguese and/or Mandarin is a plus.
Skills
Experience
Minimum 3 years
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Advisor», «Luxury Sales Advisor», «Luxury Retail Associate», «Client Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.