Rimowa Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 16, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA Client Advisor position in Honolulu, Hawaii. Luxury retail sales role focusing on client relationships and brand excellence.
Role & Responsibilities
- Consistently achieve and exceed individual sales objectives, directly contributing to the store's commercial success
- Serve as a true brand ambassador, conveying RIMOWA's heritage, iconic designs, engineering, and craftsmanship
- Cultivate and maintain an exclusive, loyal client portfolio through personalized engagement, client appointments, and events
- Actively support colleagues and foster a sophisticated, collaborative, high-performance sales environment
- Embody the RIMOWA brand ethos with impeccable professionalism at all times
- Deliver white-glove post-purchase experiences through meticulous client follow-ups, repairs, and service request management
- Anticipate client needs through intimate knowledge of brand history, new product launches, and the competitive luxury landscape
- Create memorable, elevated moments for every client interaction reflecting RIMOWA's refinement
- Execute all POS transactions with precision and efficiency
- Open and close the store register in full compliance with company policies
- Participate proactively in inventory management while upholding loss prevention standards
- Maintain exceptional visual merchandising ensuring a polished, luxurious, and inviting store aesthetic
Qualifications
- Proven success in a premium or luxury retail environment
- Demonstrated expertise in developing, nurturing, and retaining a discerning clientele
- Established luxury client book highly desirable
- Impeccable personal presentation with exceptional communication skills
- Strong problem-solving capabilities and refined attention to detail
- Deep appreciation for luxury craftsmanship, travel, and elevated lifestyles
- Flexible availability including evenings, weekends, and holidays
- Ability to regularly lift and handle items up to 20 lbs
Skills
Experience
Proven success in a premium or luxury retail environment with demonstrated expertise in developing and retaining discerning clientele. An established luxury client book is highly desirable.
Workplace
The successful candidate will be located in Honolulu, Hawaii, USA.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Rimowa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Associate», «Brand Ambassador», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.