- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 10, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
RIMOWA is seeking a full-time Client Advisor for its Antwerp team. The role focuses on luxury consultations, sales, CRM goals, minor repairs and end-to-end repair coordination, alongside ongoing after-sales support.
Role & Responsibilities
- Strengthen customer relationships through first-class consultations.
- Meet individual CRM goals and deliver excellent customer interactions across consultation, sales, and minor on-site repairs.
- Serve as a professional point of contact for after-sales matters.
- Process repairs to a high standard, from intake and communication with the responsible technical team through return to the customer.
Qualifications
- Fluent Dutch and English; additional languages are an advantage.
- Passion for selling luxury products and providing an exceptional client experience.
Skills
Experience
Minimum 3 years
Workplace
This position is based in Antwerp, Antwerp, Belgium.
Explore jobs in Belgium.
Benefits
Competitive salary based on experience, with an additional company profit-sharing scheme; employee discount on RIMOWA products; access to LVMH private sales and regular LVMH Family & Friends offers; a RIMOWA Essential Ambassador suitcase after six months on an indefinite contract; company seniority programme with diverse benefits; regular product and sales training; projects and individual career development opportunities; international work environment within the LVMH Group.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.