- Location
- Amsterdam North Holland Netherlands
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Rimowa
Founded in Cologne in 1898, Rimowa stands as a benchmark of modern luxury travel, renowned for its iconic grooved aluminum suitcases and uncompromising German engineering. As an employer, the Maison offers a distinctive environment where heritage craftsmanship, industrial precision, design innovation, and elevated client experience converge. Part of the LVMH Group, Rimowa provides opportunities across product development, manufacturing, retail, digital, marketing, and corporate functions within an international culture shaped by excellence and forward movement. The brand seeks individuals who value quality, creativity, resilience, and meticulous execution, inviting them to contribute to objects designed not merely to accompany journeys, but to define them.
The Client Advisor at RIMOWA builds customer relationships through luxury consultations, sales, CRM engagement, minor repairs and end-to-end after-sales repair coordination. This is a temporary, full-time, on-site position in Amsterdam.
Role & Responsibilities
- Strengthen and develop customer relationships through first-class consultations.
- Meet individual CRM goals and use product and repair training in customer interactions, from consultation and sales to minor on-site repairs.
- Provide customers with professional support on all after-sales matters after their store visit.
- Process repairs to high quality standards, from intake and communication with the responsible technical team through return to the customer.
Qualifications
- Fluent Dutch and English; additional language skills are preferred.
- Passion for selling luxury products and a strong focus on the customer experience.
Skills
Experience
Luxury-sector experience is welcomed; candidates new to the sector are also welcome.
Workplace
This position is based in Amsterdam, North Holland, Netherlands.
Explore jobs in the Netherlands.
Benefits
24 paid vacation days per year; attractive travel and meal allowances; staff discount on RIMOWA products and regular LVMH Family & Friends offers; a RIMOWA Essential Ambassador suitcase after six months on a permanent contract; financial and psychological support through the LVMH Heart Fund; on-site parking and access to job bikes; individual career development opportunities.
Culture
Rimowa fosters a workplace culture rooted in German engineering, precision craftsmanship, and a forward-looking spirit of innovation. As a global luxury house, it values collaboration, attention to detail, and entrepreneurial thinking, offering teams an environment where heritage and modern design come together to shape exceptional travel experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.