Richemont Workplace and Facilities Trainee

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Gather baseline information and requirements from network boutiques for the Integrated Facility Management (IFM) project assessment.
• Act as a liaison between boutiques and the ServiceNow technical team to support the rollout and deployment.
• Support boutique teams in adopting ServiceNow by providing basic guidance, onboarding assistance, and responses to operational queries.
• Monitor ticketing-tool reports to track issue resolution, service levels, and operational trends.
• Collect, organize, and consolidate data for IFM tender documents.
• Help prepare tender packages and analyze vendor offers and bids.
• Maintain and update tracking and alert tools for critical contract deadlines, deliverables, and upcoming renewals.
• Coordinate insurance coverage requests and administrative requirements for new store and location openings.
• Process insurance requests, compile documentation for claims and incidents, and liaise with relevant internal and external stakeholders.
• Support the Project Manager in preparing management presentations, status reports, and analytical documents.
• Help gather data for budget monitoring, expense tracking, and financial reviews.
• Provide ad hoc administrative support for ongoing workplace and facilities projects.

Qualifications

• Currently pursuing or recently completed a bachelor’s or master’s degree in Business Administration, Facility Management, Real Estate, Project Management, or a related field.
• Strong interest in Facility Management, digital tools such as ServiceNow, and project coordination.
• Good analytical capabilities and attention to detail, including in data collection and offer analysis.
• Excellent organizational and time-management skills.
• Strong interpersonal and communication skills for engaging effectively with boutique teams and vendor partners.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Word.
• Familiarity with ticketing platforms such as ServiceNow is an asset.
• Professional working proficiency in German and English.

Skills

Education

Currently pursuing or recently completed a bachelor’s or master’s degree in Business Administration, Facility Management, Real Estate, Project Management, or a related field.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.