Richemont Workplace and Facilities Coordinator

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Coordinate routine maintenance, service interventions and repairs across Maisons.
• Support facilities asset inventory management, tracking and audits as required.
• Work with internal stakeholders and external service providers to ensure facility issues are resolved promptly and to a high standard.
• Continuously monitor and manage the main Workplace & Facilities generic email inbox.
• Respond promptly and professionally to requests, delegate actions to appropriate team members or vendors, and follow up with feedback for stakeholders.
• Provide reception cover during lunch breaks approximately three times per week, welcoming guests and maintaining smooth front-desk operations.
• Record and report regular utility meter readings, maintaining accurate documentation of energy consumption and future forecasts.
• Support the preparation and submission of CSR and sustainability reports, including EAR and EKOKOM.
• Assist with or manage tender processes for sustainability initiatives or facilities contracts as needed.
• Handle facility operations administration, including processing invoices and generating Purchase Orders (POs).
• Help maintain vendor contacts, check service delivery and process operational documentation.

Qualifications

• Professional working proficiency in German and English.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• High attention to detail, particularly for administrative tasks and energy data recording.
• Customer-oriented mindset and strong problem-solving skills.
• Proficiency in MS Office, including Excel, Outlook and Word.
• Familiarity with ERP systems such as SAP and with ticketing tools is a plus.

Skills

Experience

At least 2 years of experience in Facilities Management, Workplace Services, Administration or a related field.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.