Richemont Watchmaker
- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fine Watches & Horology
- Posted
- Sep 7, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Watchmaker role at Richemont Madrid - diagnose and repair watches, manage operations, support sales.
Role & Responsibilities
- Diagnose and repair watches with a primary focus on quartz systems, ensuring high-quality service delivery and customer satisfaction
- Operate and adjust complex machinery and systems to optimize quality and productivity whilst generating solutions to complex inefficiencies
- Lead day-to-day departmental operations, providing guidance and support to team members and acting as first-line supervisor for transactional operations as needed
- Troubleshoot and diagnose equipment for emergency repairs and perform preventive maintenance routines to ensure operational efficiency
- Process service cases, handle complex customer queries, and resolve issues whilst identifying opportunities for new business and customer retention
- Conduct inventory-control management activities following established procedures to maintain accurate stock levels
- Adhere to the organization's health, safety, and environment (HSE) policies and procedures, identifying and mitigating operational risks
- Develop and enhance technical skills through participation in assessment, development planning, and formal and informal training programmes
Qualifications
- Post-secondary non-tertiary education or equivalent professional qualification in horology or watch repair
- Demonstrated ability to work independently and unsupervised as an experienced practitioner
- Limited managerial experience with the capability to lead and support team members effectively
- Strong technical expertise in watch diagnosis and repair, particularly in quartz systems
Skills
Experience
Experienced practitioner with demonstrated competency in watch repair and maintenance, capable of working independently and providing supervisory support to team members in operational settings.
Education
Post-secondary non-tertiary education or equivalent professional qualification in horology, watchmaking, or a related technical discipline.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Watch Technician», «Watch Repair Specialist», «Horology Technician», «Watch Service Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.