Richemont Warehouse Operator

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Execute picking operations by hand or RF-gun for spare parts and finished products according to picking lists for wholesalers, boutiques, repair platforms, and end-customers across Europe, ensuring daily processing of all deliveries
• Verify and sort picked orders by reference and quantity, and organize orders per client as needed
• Create shipments in SAP/ERP and EWM systems and generate appropriate carrier software documentation for all outbound orders and vendor returns
• Print and prepare shipping documents including labels, packing lists, and special delivery instruction labels; ensure proper product packing for shipment
• Identify non-EU and special destinations; create, print, sign, and maintain necessary export documents in compliance with customs regulations, ADR Awareness requirements, and CITES protocols for endangered species shipments
• Prepare copies of export documents and manifests for carriers, ensuring alignment with actual shipments
• Receive and verify deliveries from suppliers and carriers, checking quality and quantity of parcels and setting arrival flags in SAP systems
• Check contents of each parcel against included documentation (packing lists/invoices) and verify quantity and quality; notice and document discrepancies
• Record claims in ERP systems, maintain accurate stock levels, and communicate discrepancies to the central team via email with follow-up actions
• Address local claims arising from misplaced items in warehouse stock
• Check returning spare parts and finished products from end-customers, wholesalers, and boutiques
• Receive returned products into correct storage locations via SAP/EWM systems based on quality and intended purpose
• Store products in appropriate physical locations according to product type and quality standards
• Record return-related claims and maintain stock accuracy; communicate issues to central team and follow up accordingly
• Place items by brand and category into designated bin and stock locations managed by reference number
• Create new storage locations when existing bins are unavailable or insufficient
• Organize cupboards and storage areas; maintain all storage bins in an orderly condition
• Participate in annual and bi-annual physical stock takes according to established guidelines

Qualifications

• MBO-level education acquired through formal education or equivalent professional experience
• 3–5 years of overall professional experience at a professional level
• More than 2 years of experience in a similar administrative or warehouse role
• Advanced proficiency in Dutch and English (spoken and written)
• Experience with Microsoft Office applications
• Basic SAP knowledge (preferred but not required)
• Strong customer focus and hands-on mentality
• Demonstrated accuracy and attention to detail
• Comfort working with numbers and numerical sequences
• Ability to manage high-volume demands efficiently, quickly, and flexibly
• Strong team collaboration and interpersonal skills
• Comfortable with computer systems and technology
• Physical flexibility and willingness to adapt to changing priorities

Skills

Experience

More than 2 years of experience in a similar warehouse or administrative role; demonstrated track record of managing inbound/outbound logistics, inventory control, or order fulfillment in a fast-paced, multi-brand environment is highly valued. Overall professional experience of 3–5 years at a professional level required.

Education

MBO-level education (or equivalent) acquired through formal education or professional experience. Candidates with relevant vocational training in logistics, warehousing, or supply chain management are encouraged to apply.

Workplace

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.