Richemont VIP Client Manager
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Aug 4, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont VIP Client Manager in Tokyo – cultivate ultra-luxury relationships and deliver white-glove service to high-net-worth individuals.
Role & Responsibilities
- Identify, develop, and maintain relationships with ultra-high-net-worth individuals and key clientele in the Tokyo metropolitan area
- Coordinate bespoke service delivery and personalised experiences across Richemont brands
- Execute targeted business development strategies to grow revenue from VIP segments
- Liaise with boutiques, regional management, and Richemont service teams to ensure seamless client experiences
- Track and report on VIP client engagement metrics, retention, and lifetime value
Qualifications
- Proven track record in luxury retail, hospitality, or high-touch client management
- Strong network within Tokyo's ultra-high-net-worth community
- Demonstrable expertise in relationship management and bespoke service delivery
- Fluency in Japanese and English (spoken and written)
Skills
Experience
8+ years in luxury retail, premium hospitality, financial advisory, or equivalent high-net-worth client management experience
Education
Bachelor's degree or equivalent professional qualification in business, hospitality, international relations, or related field
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «VIP Relations Manager», «Premium Client Advisor», «Luxury Client Manager», «High-Net-Worth Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.