Richemont Travel Services Assistant

About Richemont

Richemont is a Switzerland‑based luxury goods group comprising a portfolio of maisons specialising in jewellery, watches, leather goods and writing instruments, including internationally recognised names such as Cartier and Montblanc. As a global luxury employer, Richemont places emphasis on craftsmanship, heritage brands and cross‑brand mobility within an international corporate environment.

Role & Responsibilities

• Coordinate and book travel arrangements for employees and executives (air, rail, hotels, transfers) in accordance with corporate travel policy.
• Liaise with travel management companies (TMCs), airlines and hotels to obtain options, monitor bookings and resolve disruptions.
• Prepare and distribute detailed itineraries, travel documents and visa support; assist employees with pre‑travel requirements.
• Manage travel-related administration including booking amendments, cancellations, refunds and supplier invoicing.
• Process and validate travel expense claims and reconcile with corporate expense systems in coordination with finance.
• Maintain accurate travel records, supplier contacts and internal reporting on travel spend and compliance.
• Support travel risk and duty‑of‑care measures by monitoring travel alerts and coordinating emergency responses when required.

Qualifications

• Strong organisational aptitude with meticulous attention to detail and the ability to manage multiple, time‑sensitive requests.
• Excellent verbal and written communication skills; capacity to interact professionally with senior executives and external suppliers.
• Proven customer service orientation and problem‑solving skills under pressure.
• Familiarity with corporate travel policy, visa procedures and travel documentation.
• Discretion and respect for confidentiality when handling executive itineraries and personal data.

Skills

Experience

Typically 1–3 years of experience in corporate travel coordination, a travel management company (TMC) or agency environment. Demonstrable experience handling executive travel, managing supplier relationships and using corporate booking/expense tools.

Education

High‑school diploma or equivalent; professional training in tourism, hospitality or business administration (BTS Tourisme, DUT, or bachelor's) preferred.

Workplace

Culture

Richemont fosters an international, collaborative workplace where attention to detail and brand stewardship are paramount. Teams operate with high standards of professionalism, offering opportunities to work cross‑functionally across maisons and develop specialised expertise within the luxury sector.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.