- Employment
- Full-Time
- Seniority
- Manager
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Oct 9, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Richemont seeks a Hong Kong-based Travel Manager to deliver and continuously improve the regional corporate travel program, covering travel arrangements, TMC performance, policy compliance, benchmarking, reporting and lower-carbon travel options. The role requires 8 years of corporate travel experience, including at least 3 years in corporate travel management, travel program or TMC account management; it is full-time.
Role & Responsibilities
- Oversee day-to-day delivery and continuous improvement of the corporate travel program for the assigned region or market, ensuring safe, efficient, cost-effective and policy-compliant travel arrangements.
- Serve as the regional escalation point for flight, hotel and ground transport advice; work closely with the appointed travel management company (TMC) to resolve requests and enquiries.
- Resolve urgent, complex or exception-based requests with the TMC, including last-minute changes, cancellations, disruptions, multi-sector itineraries, and visa or entry-requirement issues.
- Support headquarters with airline and hotel fare and cost benchmarking using regional volume data, market insights and recommendations.
- Monitor and improve TMC performance against service-level agreements (SLAs) and key performance indicators (KPIs), including response time, accuracy, fare quality, fees and traveller satisfaction.
- Ensure travel complies with company policy; monitor exceptions and follow up with travellers and approvers.
- Prepare regular management reports, coordinate travel-related CO₂ reporting and promote lower-carbon options, such as rail, direct routes and virtual meetings, in line with Group targets.
- Recommend policy and local addendum updates based on market trends, savings opportunities and traveller feedback; improve booking efficiency and traveller experience.
Qualifications
- Proven experience supporting a multi-country APAC travel program, with sound knowledge of regional air and hotel markets; luxury or retail industry experience is a plus.
- Solution-driven, articulate, detail-minded, agile and resilient, with the ability to influence stakeholders at all levels.
- Fluent written and spoken English; Cantonese and/or Mandarin.
Skills
Experience
8 years in corporate travel, including at least 3 years in a corporate travel management, travel program or TMC account management role.
Workplace
The successful candidate will be located in Hong Kong, Hong Kong.
Explore jobs in Hong Kong.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Corporate Travel Manager», «Travel Program Manager», «Business Travel Manager», «Travel Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.