Richemont Transport Manager
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Industry
- High Jewelry
- Posted
- Jun 17, 2026
About Richemont
Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.
Transport Manager at Richemont in Tokyo | Lead luxury logistics operations, manage carriers and 3PL providers, drive continuous improvement.
Role & Responsibilities
- Manage and monitor transport partners (carriers and 3PL providers), including performance management, contract compliance, and regular carrier assessments
- Define, monitor, and manage transportation KPIs (on-time delivery, lead time, transport cost, damage rate) through weekly, monthly, and quarterly business reviews
- Conduct root cause analysis on performance issues and develop improvement initiatives based on data insights
- Drive continuous improvement (Kaizen) projects in collaboration with transport partners
- Plan and execute regular tenders (RFP/RFQ) for transport partners, evaluating proposals based on cost, service quality, capacity, and risk
- Support vendor selection and contract renewal processes
- Deploy and enforce Richemont transport policies and guidelines across all Maisons
- Provide training and communication to ensure compliance with transport standards
- Report transport-related incidents and support internal and external audit processes
- Manage hand-carry operations and coordinate training programs in collaboration with the Security team
- Oversee registration, evaluation, and management of hand carriers
- Provide logistics support for High Jewelry events (primarily Cartier and Van Cleef & Arpels), including logistics planning, site inspections, exception request management, and on-site coordination
- Act as liaison between warehouse operations and Security teams on access control, metal detection systems, and guard management
- Evaluate transport risks based on business continuity frameworks and secure alternative transport solutions and backup carriers
- Lead transport operations during emergency situations
- Collaborate cross-functionally with internal stakeholders (Warehouse, Customer Service, Security, HQ, Maisons) on transport design and operational changes
Qualifications
- 3–5 years of operational experience in logistics and transportation
- Native-level Japanese and business-level English (TOEIC score 800 or above recommended)
- Proven experience managing transport partners and/or 3PL providers
- Strong KPI management and data analysis skills (Excel and BI tools)
- Experience in vendor evaluation and tender processes
- Solid understanding of compliance and security requirements in logistics operations
- Demonstrated project management experience
- People management experience
Skills
Experience
3–5 years of operational experience in logistics and transportation, with proven expertise in managing transport partners, carriers, and 3PL providers. Demonstrated success in performance management, data analysis, and continuous improvement initiatives. Experience in vendor evaluation, tender processes, and compliance-driven logistics environments is essential.
Education
Not specified in source
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Logistics Operations Manager», «Supply Chain Transport Lead», «Transportation Operations Director», «Carrier Management Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.