Richemont Transport & Customs Manager

Overview

Richemont is a leading Swiss luxury goods group that houses several maisons renowned for watches, jewellery and premium accessories. As a global owner-operator, Richemont combines stewardship of artisanal savoir-faire with a broad retail and wholesale footprint, supporting specialist teams across manufacturing, distribution and boutique networks worldwide.

Role & Responsibilities

• Own end-to-end customs and transport operational strategy for assigned markets, ensuring compliant import/export flows and timely movement of high-value goods.
• Manage daily customs declarations, classification (HS codes), valuation and duty calculations in line with EU Union Customs Code and other relevant regulations.
• Coordinate with carriers, freight forwarders and customs brokers to optimise routing, transit times, costs and insurance for international consignments.
• Implement and monitor customs compliance programmes (including AEO-related controls), maintain audit-ready documentation and lead customs audits and corrective actions.
• Collaborate with supply chain, warehousing, retail and legal teams to ensure seamless cross-border transfers, temporary admissions, repairs and returns processes.
• Negotiate commercial terms and service level agreements with third-party logistics providers and oversee performance KPIs and cost control.
• Drive continuous improvement initiatives: duty optimisation, bonded/temporary storage solutions, process automation and systems integration.
• Provide training and advisory support to internal stakeholders on customs rules, Incoterms, export controls and sanctions compliance.

Qualifications

• Bachelor’s degree in logistics, supply chain, international trade, business or a related discipline (or equivalent experience).
• Minimum 5 years’ experience in customs and international transport; demonstrable managerial experience preferred.
• Deep knowledge of EU customs legislation (UCC), Incoterms, HS classification and import/export documentation.
• Proven experience negotiating with carriers, freight forwarders and customs authorities.
• Track record of maintaining compliance in audit contexts and implementing customs optimisation initiatives.
• Fluency in English; additional language skills relevant to the Benelux region are advantageous.

Skills

Experience

At least 5 years of progressive responsibility in international transport and customs operations, ideally including managerial oversight and experience working with high-value or luxury goods within retail, manufacturing or third-party logistics environments.

Education

Bachelor’s degree in logistics, supply chain management, international trade, business or equivalent professional experience.

Workplace

Culture

Richemont cultivates a culture that values craftsmanship, discretion and high standards across its maisons. The workplace environment is international and collaborative, with emphasis on regulatory rigour, cross-functional partnership and respect for heritage and product integrity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.