Richemont Training Manager
- Seniority
- Manager
- Department
- Human Resources, People & Culture
- Industry
- Fine Watches & Horology
- Posted
- Apr 16, 2026
About Richemont
Richemont is a global luxury goods group that houses several high-end maisons focused on watches, jewellery and related accessories. The group operates a portfolio of internationally recognised maisons and supports a network of boutiques, ateliers and corporate functions, placing emphasis on craftsmanship, brand heritage and premium client experiences.
Richemont seeks a Training Manager in Tokyo to lead learning & development for retail and corporate teams.
Role & Responsibilities
- Design, implement and continuously improve end-to-end learning strategies and curricula for retail and corporate teams across the Tokyo market.
- Lead classroom and digital training programmes, including onboarding, product education, selling skills and leadership development.
- Manage delivery models: internal trainer cohorts, external vendor partners and train‑the‑trainer initiatives to scale learning across boutiques.
- Oversee administration of learning systems and courseware, ensuring content localisation and cultural relevance for the Japanese market.
- Partner with regional brand, retail and HR stakeholders to align learning objectives with commercial targets and brand positioning.
- Define learning KPIs; measure training effectiveness through assessments, performance metrics and post‑training ROI analyses.
- Prepare and manage local training budgets, schedules and resource allocation; report progress to regional L&D leadership.
- Coach and mentor trainers and frontline leaders to foster a continuous learning culture and ensure quality of delivery.
Qualifications
- Proven track record in learning & development or training management, preferably in luxury retail or premium service environments.
- Experience designing and delivering both classroom and digital learning content, with demonstrable results.
- Ability to lead cross‑functional projects and influence senior stakeholders.
- Strong analytical capability to translate business needs into measurable learning outcomes.
- Excellent presentation and facilitation skills; experience managing external training vendors or agencies.
- Bachelor’s degree in Human Resources, Business, Education or related field; professional L&D certification (e.g., CIPD, ATD) preferred.
Skills
Experience
Typically 5+ years in learning & development or training roles with at least 2 years in a managerial or team lead capacity; experience in luxury retail or premium services is highly advantageous.
Education
Bachelor’s degree in Human Resources, Business, Education or a related discipline; professional L&D certifications are a plus.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Richemont’s workplace blends heritage craftsmanship with international professionalism. Teams operate within a high‑quality, brand‑centric environment where attention to detail, client experience and continuous professional development are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Learning & Development Manager», «Training and Development Lead», «Retail Training Manager», «Learning Programs Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.