Richemont Training Manager
- Seniority
- Manager
- Posted
- Mar 16, 2026
About Richemont
Richemont is an international luxury goods group comprising prestigious maisons across jewellery, watchmaking, leather goods and writing instruments, including names such as Cartier, Van Cleef & Arpels and Montblanc. The group emphasizes craftsmanship, creative excellence and long-term brand stewardship, operating through a network of maisons and regional teams to support premium retail and wholesale operations worldwide.
Richemont seeks a Training Manager in Dubai to lead regional learning & development for its luxury maisons.
Role & Responsibilities
- Define and implement the regional learning & development strategy aligned with maison brand priorities and commercial objectives.
- Design, develop and deliver instructor-led and digital training programmes covering product knowledge, clienteling, sales techniques and leadership development.
- Manage the Learning Management System (LMS): course deployment, enrolment workflows, reporting and continuous content updates.
- Conduct training needs analyses and partner with HR, retail leadership and brand teams to prioritise capability gaps and learning interventions.
- Create measurement frameworks to evaluate training effectiveness (KPIs, ROI, assessments) and produce regular performance reports for stakeholders.
- Lead, coach and certify internal trainers and manage relationships with external training providers and e‑learning vendors.
- Control training budgets, timelines and project plans; ensure consistency of learning standards across boutiques and regional teams.
Qualifications
- Bachelor’s degree in Human Resources, Education, Business or related discipline (or equivalent professional experience).
- Professional certification in learning & development or HR (e.g., CIPD, ATD) preferred.
- Strong facilitation and instructional design credentials; formal training in adult learning principles and e‑learning authoring is advantageous.
- Proven ability to manage cross‑functional stakeholder relationships within a luxury retail environment.
Skills
Experience
Typically 5+ years of progressive experience in learning & development, ideally with demonstrable experience in luxury or premium retail environments; experience implementing regional programmes and managing LMS platforms is expected.
Education
Bachelor’s degree in Human Resources, Education, Business or a related field; professional L&D certification preferred.
Workplace
The successful candidate will be located in Dubai, Dubai, UAE.
Culture
Richemont cultivates a culture of craftsmanship, discretion and long-term brand stewardship, where talent development and cross‑maison collaboration are highly valued. The workplace emphasizes excellence, creativity and respect for heritage, while promoting international mobility and professional growth within a global luxury ecosystem.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Learning & Development Manager», «Training & Development Manager», «Talent Development Manager», «Learning Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.