Richemont Talent Acquisition Manager, Retail

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Lead and conduct intake meetings with hiring managers to understand vacancies, share potential profiles from pipeline, define interview cadence, and communicate labor market intelligence
• Interview potential candidates against position-specific competencies and behaviors, conduct exploratory calls to identify high-potential candidates, and establish relationships with referrals as a brand ambassador
• Provide hiring managers with diverse, qualified candidate shortlists in a timely manner
• Proactively build talent pipelines using the Applicant Tracking System (ATS), social media, job boards, and field recruitment, including consistent outreach to passive candidates
• Understand and communicate labor market trends, regional compensation benchmarks, and talent availability to internal stakeholders
• Develop and maintain relationships with Hiring Managers and Commercial Leaders to understand needs, create interview matrices, provide market feedback, and communicate updates throughout the hiring process
• Collaborate with HR Business Partners to enhance service delivery to internal stakeholders
• Create recruitment strategies by Maison and function to minimize time to fill
• Participate in staffing committees and talent-sharing meetings to identify strong candidates and maintain robust internal talent pipelines
• Coordinate with Talent Specialists to ensure data integrity within the ATS
• Facilitate and manage external vendor contracts for key recruitment searches
• Develop and maintain relationships with external recruitment agencies, educational institutions, trade schools, and community stakeholders
• Create unique digital job advertisements for social media and coordinate attendance at local job fairs and college events
• Establish and maintain high-touch candidate experience throughout the hiring process
• Track and communicate recruitment metrics including interviews, placements, retention, and agency submissions to leadership
• Present recruitment activity and labor market intelligence reports to executives and senior leadership

Qualifications

• 3–5 years of retail recruitment experience at the boutique level, with demonstrated ability to manage high-requisition counts (20+)
• Proven expertise in high-volume recruitment of sales associates and field-level retail positions
• Strong proficiency with Applicant Tracking Systems (ATS), social media recruitment platforms, job boards, and digital sourcing tools
• Advanced skill with Microsoft Office Suite (Excel, PowerPoint, Word)
• Excellent communication and interpersonal skills with demonstrated ability to influence and negotiate
• Team-oriented mindset with ability to collaborate across departments and time zones
• Strong presentation skills and ability to communicate complex market and talent data to senior leadership
• Integrity and commitment to confidentiality in all HR matters
• Ability to adapt quickly to changing priorities and work in fast-paced environments

Skills

Experience

3–5 years of retail recruitment experience in fast-paced environments, with emphasis on high-volume recruitment of sales associates at the boutique level. Field experience managing multiple concurrent searches and maintaining relationships with candidates and internal clients is essential. Experience working across time zones and with luxury retail brands is preferred.

Education

High school diploma or equivalent required; Bachelor's degree in Human Resources, Business Administration, Communications, or related field preferred.

Workplace

Benefits

Medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.