Richemont Supervisor

Seniority
Supervisor
Posted
May 17, 2026

About Richemont

Richemont is a Swiss-based luxury goods group comprising several maisons across watches, jewellery and writing instruments, including internationally recognised names. As a global luxury conglomerate, Richemont’s organisations balance artisanal heritage with contemporary retail networks and operate boutiques, flagship stores and selective retail channels worldwide.

Richemont seeks a Supervisor in Yongin, South Korea to lead boutique operations, sales and client experience.

Role & Responsibilities

  • Lead and motivate the boutique sales team to deliver outstanding client experiences and achieve sales targets and KPIs.
  • Coach, train and appraise staff; manage daily rostering, shift coordination and staff development.
  • Ensure flawless execution of brand visual and merchandising standards within the boutique.
  • Oversee inventory accuracy, stock transfers, stocktakes and loss-prevention procedures.
  • Manage cash handling, reconciliations and point-of-sale operations in compliance with company policy.
  • Report sales performance, clienteling metrics and operational issues to the store manager or regional leadership.
  • Implement brand initiatives, launches and promotional activities locally while maintaining compliance with company procedures.

Qualifications

  • Proven supervisory experience in premium or luxury retail; track record of meeting sales targets.
  • Strong leadership and team-development skills with the ability to coach front-line advisors.
  • Excellent client service and clienteling capabilities; attentive to high-touch, personalised service standards.
  • Good numeracy and organisational skills; experience with inventory control and cash procedures.
  • Ability to work flexible hours including weekends and public holidays as required by retail operations.

Skills

Team leadership Luxury client service / clienteling Sales coaching and performance management Inventory control and stock reconciliation Cash handling and POS operations Visual merchandising standards Loss prevention and compliance Scheduling and rostering KPI reporting and basic sales analysis

Experience

Several years of retail experience within premium or luxury brands, including demonstrated supervisory responsibility on the sales floor and direct team management.

Education

Secondary education required; vocational training or diploma in retail, hospitality or business management preferred.

Workplace

This position is based in Yongin, Gyeonggi-do, South Korea, within easy reach of Seoul.

Culture

Richemont promotes a culture rooted in craftsmanship, quality and respect for heritage while operating internationally across retail and maison networks. The work environment values meticulous client service, collaborative teamwork and continuous professional development within a luxury context.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Boutique Supervisor», «Store Team Lead», «Client Experience Supervisor», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Richemont

Richemont Supervisor

Yongin, South Korea

Continue to the application.