- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $25–29/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 24, 2026
About Alaïa
Alaïa is a Parisian couture house defined by sculptural elegance, exacting craftsmanship, and an enduring devotion to the female form. Founded by Azzedine Alaïa, the Maison continues to unite architectural design, exceptional materials, and atelier savoir-faire within a culture that values precision, intimacy, and creative integrity. As an employer, Alaïa offers the rare opportunity to contribute to a house where heritage is not preserved as nostalgia, but advanced through innovation, discipline, and collaboration. Its teams are encouraged to cultivate excellence across design, craftsmanship, retail, communications, and operations, while upholding the discreet, uncompromising spirit that has made Alaïa a singular name in luxury fashion.
ALAÏA seeks a Stylist to serve as a brand ambassador in its New York City boutique, welcoming clients and curating the luxury ready-to-wear and accessories experience. The role combines sales execution with sophisticated clienteling, requiring proactive relationship building, comprehensive product knowledge, and meticulous attention to boutique operations and visual merchandising standards. The Stylist will cultivate a client portfolio, drive cross-selling opportunities, and maintain the highest standards of service excellence aligned with ALAÏA's heritage and values.
Role & Responsibilities
- Contribute to weekly and monthly store sales targets and KPIs while driving average basket growth through upselling and cross-selling strategies
- Cultivate and maintain long-term client relationships through personalized service, attentive listening, and strategic follow-up
- Develop and execute action plans to grow individual client base and participate in client events and engagement activities
- Welcome clients in-boutique, by phone, and via email according to ALAÏA service standards and brand guidance
- Manage and update client database, capturing detailed qualitative information and implementing personalized reach-out campaigns within omnichannel framework
- Demonstrate expert product knowledge across ready-to-wear and accessories collections, articulating ALAÏA's design narrative and craftsmanship
- Maintain visual merchandising standards, boutique cleanliness, and back-of-house excellence in line with Maison specifications
- Execute daily operations including cash desk management, inventory counts, and team meetings as required
- Comply with security protocols, grooming standards, and all Richemont policies while maintaining an impeccable personal presentation as a brand ambassador
- Address client concerns promptly, investigate issues, and escalate complex matters to leadership with recommendations for service excellence
Qualifications
- Demonstrated experience in luxury fashion, accessories, or ready-to-wear retail sales and operations
- Proficiency in sales techniques and clienteling methodologies
- Exceptional interpersonal and verbal communication abilities
- Warm, engaging personality with proven capacity to build rapport and foster long-term relationships
- Deep familiarity with ALAÏA's Maison heritage, creative vision, and brand values
- Proficiency in Microsoft Office and email communications
- Ability to stand and sit for extended periods and lift up to 20 pounds regularly
- Flexibility to work open availability including evenings, weekends, and holidays
Skills
Experience
Relevant experience in luxury fashion, accessories, and ready-to-wear retail sales combined with demonstrated proficiency in boutique operations and client relationship management.
Education
No formal education requirement specified; however, candidates should demonstrate professional maturity, strong written and verbal communication, and a refined understanding of luxury brand positioning.
Compensation
The base compensation for this position ranges from USD 25 to USD 29 per hour.
Benefits
Medical, dental, and vision programs; health savings accounts and flexible spending accounts; life insurance and disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off.
Culture
Alaïa fosters an intimate, craft-led culture where precision, creativity, and respect for the maison’s couture heritage guide daily work. As an employer, it offers a collaborative environment that values artisanal excellence, thoughtful innovation, and a deep sensitivity to form, material, and timeless elegance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Alaïa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Fashion Consultant», «Retail Associate», «Boutique Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.