- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $21–24/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 21, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
Chloe is seeking a Stylist to serve as an ambassador for the Maison, welcoming guests and delivering exceptional customer service through personalized styling and long-term relationship building. The successful candidate will manage client portfolios including VVIPs and VIPs, drive omnichannel sales performance against KPIs, and maintain operational excellence across store and back-of-house environments while ensuring a luxurious shopping experience.
Role & Responsibilities
- Deliver exceptional customer service and develop long-term client relationships, with particular attention to VVIPs and VICs within personal portfolio
- Implement personalized clienteling campaigns and utilize CRM tools to capture qualitative client data and notes systematically
- Achieve store and individual sales targets and KPIs through active engagement in commercial activities set by Store Manager, Area Store Manager, and Head Office
- Leverage omnichannel services and tools to maximize sales opportunities and provide seamless customer experience
- Maintain impeccable store environment, back-of-house standards, and personal grooming throughout each shift
- Proactively communicate with Store Manager and Area Store Manager regarding structural repairs or maintenance needed to preserve luxury environment
- Support post-purchase client follow-up and after-sales service to ensure customer satisfaction
- Participate in store inventories, training sessions, and compliance with all Richemont policies and standards
Qualifications
- Proven customer service excellence and ability to develop meaningful client relationships
- Strong sales acumen and demonstrated ability to meet or exceed sales and KPI targets
- Familiarity with CRM systems and clienteling tools
- Attention to detail and pride in maintaining luxury retail environments
- Reliable team player with strong communication and interpersonal skills
- Ability to multitask and manage priorities in a fast-paced retail setting
Skills
Experience
Previous retail or customer service experience in a luxury environment is preferred. Demonstrated track record of building and maintaining client relationships and achieving sales targets is essential.
Education
High school diploma or equivalent; additional fashion, retail, or business-related coursework is advantageous.
Compensation
The base compensation for this position ranges from USD 21 to USD 24 per hour.
Benefits
Company-sponsored health, dental, drug, and vision programs; life insurance; disability benefits; RRSP program with employer match; paid time off; maternity leave top-up program; employee assistance program; volunteer days off.
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chloé, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Associate», «Style Advisor», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.