Chloé Stylist
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Jul 30, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
Chloe seeks an exceptionally talented Stylist to serve as a luxury brand ambassador within its boutique environment. This role demands a distinguished professional capable of delivering exceptional customer service while building enduring client relationships, achieving strong commercial results, and maintaining impeccable operational standards. The successful candidate will be a trusted advisor to clientele, skilled in personalized client engagement, omnichannel sales, and the cultivation of VIP relationships within a sophisticated retail setting.
Role & Responsibilities
- Deliver exceptional customer service and develop long-term client relationships, with particular focus on VVICs and VICs
- Execute personalized client reach-out campaigns utilizing all available clienteling tools to achieve CRM targets
- Capture and maintain detailed client data and qualitative information to support relationship building
- Drive sales across all omnichannel services while consistently meeting store and individual KPI targets
- Actively participate in commercial trainings and initiatives established by Store Management, Assistant Store Manager, and Head Office
- Maintain impeccable store environment, back-of-house standards, and personal grooming throughout all business hours
- Proactively communicate any facility maintenance requirements to management to preserve the luxurious retail atmosphere
- Implement established store and back-of-house management guidelines and participate in inventory procedures
- Provide comprehensive after-sales support and follow-up to ensure exceptional post-purchase service
- Adhere to all Richemont policies, standards, and compliance requirements
Qualifications
- Strong communication and interpersonal skills with the ability to build rapport with diverse clientele
- Demonstrated ability to achieve and exceed sales targets and KPI metrics
- Proficiency with CRM systems and clienteling platforms
- Knowledge of luxury retail environment and competitive landscape
- Commitment to maintaining the highest standards of personal presentation and store aesthetics
- Ability to work collaboratively within a team-oriented environment
- Customer service excellence and problem-solving acumen
Skills
Experience
Demonstrated retail experience in a luxury or upscale environment is preferred. Prior experience in client relationship management, sales achievement, or fashion retail is advantageous. Candidates should exhibit a proven track record of building client loyalty and delivering consistent sales results.
Education
High school diploma or equivalent; further education in hospitality, fashion, or business is advantageous.
Workplace
This position is based in Houston, Texas, USA.
Benefits
Company-sponsored health, dental, drug, and vision insurance programs; life insurance and disability benefits; RRSP program with employer match; paid time off; maternity leave top-up program; employee assistance program; volunteer days off to support community initiatives.
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chloé, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Style Advisor», «Client Advisor», «Sales Associate», «Retail Ambassador», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.