Richemont Stylist

Employment
Full-Time
Seniority
Entry-Level
Posted
Jul 30, 2026

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Chloe Stylist position in Houston, Texas – luxury retail sales and client relationship role with Richemont.

Role & Responsibilities

  • Deliver exceptional customer service and develop long-term client relationships, with particular focus on VVICs and VICs
  • Execute personalized client reach-out campaigns utilizing all available clienteling tools to achieve CRM targets
  • Capture and maintain detailed client data and qualitative information to support relationship building
  • Drive sales across all omnichannel services while consistently meeting store and individual KPI targets
  • Actively participate in commercial trainings and initiatives established by Store Management, Assistant Store Manager, and Head Office
  • Maintain impeccable store environment, back-of-house standards, and personal grooming throughout all business hours
  • Proactively communicate any facility maintenance requirements to management to preserve the luxurious retail atmosphere
  • Implement established store and back-of-house management guidelines and participate in inventory procedures
  • Provide comprehensive after-sales support and follow-up to ensure exceptional post-purchase service
  • Adhere to all Richemont policies, standards, and compliance requirements

Qualifications

  • Strong communication and interpersonal skills with the ability to build rapport with diverse clientele
  • Demonstrated ability to achieve and exceed sales targets and KPI metrics
  • Proficiency with CRM systems and clienteling platforms
  • Knowledge of luxury retail environment and competitive landscape
  • Commitment to maintaining the highest standards of personal presentation and store aesthetics
  • Ability to work collaboratively within a team-oriented environment
  • Customer service excellence and problem-solving acumen

Skills

Client relationship management CRM systems and clienteling tools Sales execution and omnichannel commerce Customer service delivery Inventory management KPI and metrics tracking Product knowledge Visual merchandising awareness

Experience

Demonstrated retail experience in a luxury or upscale environment is preferred. Prior experience in client relationship management, sales achievement, or fashion retail is advantageous. Candidates should exhibit a proven track record of building client loyalty and delivering consistent sales results.

Education

High school diploma or equivalent; further education in hospitality, fashion, or business is advantageous.

Workplace

This position is based in Houston, Texas, USA.

Benefits

Company-sponsored health, dental, drug, and vision insurance programs; life insurance and disability benefits; RRSP program with employer match; paid time off; maternity leave top-up program; employee assistance program; volunteer days off to support community initiatives.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Style Advisor», «Client Advisor», «Sales Associate», «Retail Ambassador», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Richemont

Richemont Stylist

Houston, USA

Continue to the application.