- Location
- Fresno California USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $21–24/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 21, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
Richemont seeks a Stylist to join Chloé as an ambassador of the Maison, delivering exceptional customer service and fostering long-term client relationships. The role combines customer-facing excellence with strong sales performance, requiring proficiency in omnichannel services, CRM systems, and operational standards. The successful candidate will develop a personalized client portfolio, manage VIP client relationships, achieve sales and KPI targets, and maintain impeccable store presentation while supporting all after-sales services.
Role & Responsibilities
- Deliver exceptional customer service and develop long-term client relationships
- Manage personal client portfolio including VIP and VVIP clients
- Implement personalized reach-out campaigns and utilize all clienteling tools available
- Capture client data and maintain detailed qualitative notes in CRM systems
- Actively engage in all actions to reach CRM, sales, and KPI targets
- Use omnichannel services to drive sales and business performance
- Complete assigned trainings and participate in all commercial activities
- Maintain impeccable store environment and back-of-house standards at all times
- Proactively communicate structural repair needs to management
- Implement guidelines related to store and back-of-house management and participate in inventories
- Support after-sales clients and ensure impeccable after-sales service
- Comply with all established Richemont policies and standards
- Execute additional tasks as requested by management
Qualifications
- Proven track record of delivering exceptional customer service
- Ability to build and maintain long-term client relationships
- Strong sales orientation with demonstrated ability to meet and exceed targets
- Proficiency in CRM systems and omnichannel platforms
- Understanding of luxury retail environment and competitive landscape
- Excellent organizational and time management skills
- Fluency in client communication and relationship management
Skills
Experience
Prior experience in luxury retail, high-end customer service, or hospitality is preferred. Experience with CRM systems and demonstrated success in achieving sales targets is advantageous.
Education
High school diploma or equivalent required. Postsecondary education or professional certification in luxury retail, hospitality, or customer service is preferred.
Workplace
The successful candidate will be located in Fresno, California, USA.
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Compensation
The base compensation for this position ranges from USD 21 to USD 24 per hour.
Benefits
Medical, dental, and vision programs; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chloé, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Style Advisor», «Client Advisor», «Sales Advisor», «Retail Associate», «Luxury Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.