Richemont Sales Channel Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Mar 7, 2026
About Richemont
Richemont is a distinguished leader in the luxury goods industry, renowned for its prestigious portfolio of iconic brands. As a part of this esteemed conglomerate, employees are immersed in a culture that values heritage, craftsmanship, and innovation.
Richemont Sales Channel Manager role in Abu Dhabi, managing luxury goods sales channels and complex customer relationships.
Role & Responsibilities
- Develop and implement channel sales strategies aligned with overall business objectives, identifying new business opportunities and setting sales targets
- Develop and execute relationship management plans for complex customer accounts, identifying and building relationships with decision-makers and influencers
- Set clear objectives for sales calls, prepare tailored presentations, and gather market intelligence to secure customer agreements
- Configure complex product-and-services solutions meeting customer mid- to long-term needs, negotiating agreements within predefined commercial parameters
- Manage and deliver pricing and terms projects, negotiating with external strategic partners
- Control specific business performance metrics and ensure strategic alignment with financial goals
- Manage a portfolio of contracts and negotiate service-level agreements for major accounts
- Oversee CRM system implementation and maintenance, identifying opportunities for system improvement
- Implement and control compliance management for external partners
- Develop product education courses to improve team performance and meet business requirements
- Act as subject matter expert in technology, policy, regulation, and operational management for the team
- Ensure all activities comply with company diversity and inclusion guidelines
- Provide general supervision and mentoring to junior colleagues
Qualifications
- Master's Degree or equivalent level of education
- Extensive experience in sales management or channel management
- Demonstrated ability to handle complex situations and advise others
- Experience in general supervision and mentoring of junior colleagues
- Strong negotiation and contract management skills
- Proficiency with CRM systems and sales analytics
- Knowledge of luxury goods industry standards and practices
Skills
Experience
Extensive experience enabling the job holder to deal with the majority of situations and advise others; demonstrated background in managing sales channels, complex customer accounts, and team supervision.
Education
Master's Degree or equivalent level of education.
Workplace
This position is based in Abu Dhabi, Abu Dhabi, UAE.
Culture
Richemont fosters a culture of excellence and innovation, encouraging employees to develop their skills within a supportive and dynamic environment. The company values diversity and creativity, making it a vibrant place to work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Channel Sales Director», «Sales Director», «Account Executive», «Business Development Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.