Richemont Sales Channel Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- High Jewelry
- Posted
- May 28, 2026
About Richemont
Richemont is a global luxury goods holding company headquartered in South Africa, with a portfolio spanning fine jewellery, watches, leather goods, and fashion accessories across iconic brands including Cartier, Van Cleef & Arpels, IWC, and Montblanc. The conglomerate operates across retail, wholesale, and e-commerce channels, maintaining a commitment to craftsmanship, heritage, and contemporary design.
Richemont seeks a Sales Channel Manager in Taoyuan, Taiwan to develop and manage luxury jewelry, watches, and accessories sales channels.
Role & Responsibilities
- Develop and implement relationship management plans for complex potential customer accounts, identifying and cultivating relationships with decision-makers and influencers within target organizations
- Set clear sales call objectives and deliver tailored presentations that address client needs, concerns, and interests; gather competitive intelligence and secure customer requirement agreements
- Cultivate professional networks within the business sector and represent the organization at industry events to enhance market visibility and organizational reputation
- Configure complex product-and-services solutions with appropriate contractual terms meeting mid- to long-term customer needs; present and negotiate solutions within commercial parameters
- Manage pricing and terms projects by negotiating with strategic external partners; review and authorize sales proposals deviating from standard terms, escalating issues as necessary
- Monitor and control specific business performance metrics to ensure strategic financial alignment and channel objectives are achieved
- Manage contract portfolios and negotiate service-level agreements; oversee implementation, coordination, and supervision of major contracts
- Oversee CRM system implementation and maintenance, identifying and communicating system improvement opportunities
- Implement compliance management protocols for external partner segments
- Develop and deliver product education programs tailored to team and business requirements
- Serve as subject matter expert in technology, policy, regulation, and operational management; maintain current knowledge of industry best practices and emerging regulations through professional development
- Ensure all activities align with organizational diversity and inclusion guidelines
Qualifications
- Master's Degree or equivalent professional qualification
- Extensive experience managing complex sales situations and advising team members
- Demonstrated experience in general supervision of junior colleagues
- Proven track record in managing sales channels or similar multi-stakeholder environments
- Strong negotiation and contract management skills
- Proficiency with CRM systems and sales analytics
Skills
Experience
Extensive professional experience enabling the job holder to handle the majority of complex sales situations independently and advise others; demonstrated success in managing sales channels, customer relationships, or similar roles within luxury goods, selective retail, or B2B environments.
Education
Master's Degree or equivalent level of professional qualification in Business Administration, Commerce, Sales Management, or related discipline.
Workplace
The successful candidate will be located in Taoyuan, Taoyuan, Taiwan, with easy access to Taipei.
Culture
Richemont cultivates an environment where precision, discretion, and appreciation for luxury craftsmanship are paramount. The organization values operational excellence and supports employees in contributing to the legacy and prestige of its world-renowned brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Channel Sales Director», «Sales Operations Manager», «Channel Development Manager», «Strategic Account Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.