Richemont Senior Workplace Services Manager
- Seniority
- Senior
- Posted
- Mar 16, 2026
About Richemont
Richemont is a global luxury goods group comprising prestigious maisons across jewellery, watches, leather goods and writing instruments. As an employer, the group combines heritage craftsmanship with an international corporate infrastructure, offering career paths within brand teams and central functions across multiple regions.
Richemont is hiring a Senior Workplace Services Manager in Tokyo to lead facilities, vendor management and workplace strategy.
Role & Responsibilities
- Lead and develop the Tokyo workplace services team to deliver high‑quality facilities operations and an exceptional employee experience across corporate offices and client‑facing spaces.
- Own vendor selection, contract negotiation and ongoing supplier management for FM, security, cleaning, catering, and MEP service providers.
- Manage operational budgets, vendor invoices and cost optimisation initiatives while ensuring contract and SLA compliance.
- Coordinate space planning, moves and workplace change programmes in close collaboration with HR, IT, brand teams and real estate stakeholders.
- Ensure health, safety and fire compliance across all sites; lead emergency preparedness, business continuity and incident response planning.
- Drive workplace strategy and continuous improvement projects, integrating sustainability objectives and best practice FM processes.
- Partner with global workplace/real estate teams to align local operations with group standards, policies and reporting requirements.
Qualifications
- Bachelor’s degree in Facilities Management, Engineering, Business Administration or a related discipline (or equivalent professional experience).
- Professional certification in facilities or safety management (e.g., IFMA, BIFM, NEBOSH) is highly desirable.
- Proven leadership experience managing multidisciplinary facilities teams and external suppliers.
- Strong track record of delivering workplace projects, cost control and contract management in a corporate or luxury retail environment.
Skills
Experience
Approximately 8+ years in facilities/workplace services or corporate real estate with at least 3 years in a supervisory or managerial role; experience within luxury goods, professional services or multi‑site corporate environments preferred.
Education
Bachelor’s degree or equivalent professional experience in facilities management, engineering, business administration or a related field.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Richemont’s workplace culture emphasises craftsmanship, attention to detail and cross‑brand collaboration within an international luxury environment. Employees operate in a matrixed organisation where respect for heritage brands is balanced with modern corporate practices and a focus on sustainability and employee wellbeing.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Workplace Services Manager», «Head of Workplace Operations», «Facilities & Workplace Manager», «Workplace Operations Manager», «Corporate Facilities Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.