Alaïa Senior Stylist
- Address
- 149 Mercer St., New York View map
- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- $28–31/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 6, 2026
About Alaïa
Alaïa is a Parisian couture house defined by sculptural elegance, exacting craftsmanship, and an enduring devotion to the female form. Founded by Azzedine Alaïa, the Maison continues to unite architectural design, exceptional materials, and atelier savoir-faire within a culture that values precision, intimacy, and creative integrity. As an employer, Alaïa offers the rare opportunity to contribute to a house where heritage is not preserved as nostalgia, but advanced through innovation, discipline, and collaboration. Its teams are encouraged to cultivate excellence across design, craftsmanship, retail, communications, and operations, while upholding the discreet, uncompromising spirit that has made Alaïa a singular name in luxury fashion.
ALAÏA seeks a Senior Stylist to serve as a brand ambassador in the New York City boutique, welcoming clients and fostering enduring relationships within the Maison's exclusive clientele. The position requires expertise in luxury retail operations, omnichannel sales strategies, and client relationship management through CRM systems, alongside responsibility for maintaining impeccable store standards and supporting after-sales service excellence.
Role & Responsibilities
- Serve as primary client relationship owner, ensuring exceptional welcome and personalized long-term engagement with all boutique guests
- Develop and implement personalized reach-out campaigns leveraging clienteling tools to cultivate VIP and VVIP client portfolios while meeting CRM targets
- Capture and maintain comprehensive client data and qualitative insights to support informed, consultative sales approaches
- Drive omnichannel business performance by leveraging all available services and channels to exceed individual and store sales KPI targets
- Maintain immaculate store environment, back-of-house organization, and personal grooming standards aligned with luxury brand expectations
- Proactively communicate maintenance and repair needs to store management to preserve the boutique's luxurious atmosphere
- Execute all store and inventory management protocols in compliance with Richemont standards and guidelines
- Support after-sales clients through follow-up interactions ensuring continued excellence in service delivery
- Participate actively in commercial trainings and boutique initiatives established by store management and headquarters
Qualifications
- Minimum 5 years of luxury retail experience with demonstrated client relationship building
- Proven background in retail sales operations and omnichannel commerce
- Excellent interpersonal and communication skills with advanced computer literacy
- Strong attention to detail with demonstrated ability to manage multiple tasks and priorities concurrently
- Physical capability to stand and sit for extended periods throughout operating hours
- Availability for flexible scheduling including evenings, weekends, and holiday periods
- Ability to regularly lift boxes weighing up to 20 pounds
Skills
Experience
Minimum 5 years in luxury retail sales with proven success in client relationship development, omnichannel sales environments, and operations management. Prior experience managing VIP and VVIP client portfolios is advantageous.
Education
High school diploma or equivalent; higher education in fashion, business administration, or luxury management is preferred but not required.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 28 to USD 31 per hour.
Benefits
Medical, dental, and vision insurance; health savings accounts; flexible spending accounts; life insurance; disability benefits; 401(k) with employer matching; paid time off; wellness reimbursement benefit; employee assistance program; volunteer days off.
Culture
Alaïa fosters an intimate, craft-led culture where precision, creativity, and respect for the maison’s couture heritage guide daily work. As an employer, it offers a collaborative environment that values artisanal excellence, thoughtful innovation, and a deep sensitivity to form, material, and timeless elegance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Alaïa, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Senior Sales Associate», «Style Consultant», «Luxury Retail Specialist», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.