Richemont Senior Stylist

About Richemont

Richemont is one of the world’s foremost luxury groups, stewarding a distinguished portfolio of maisons across jewellery, watchmaking, fashion and accessories, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre and Montblanc. As an employer, it combines the heritage of artisanal excellence with a forward-looking culture shaped by innovation, client-centricity and responsible business. Its global teams operate in an environment that values craftsmanship, entrepreneurship and collaboration, offering opportunities to grow within iconic maisons and group functions alike. Richemont attracts professionals who aspire to contribute to enduring luxury, preserving rare savoir-faire while helping define the future of high craftsmanship.

Role & Responsibilities

• Reach weekly and monthly store sales targets while increasing average transaction value and units per transaction through strategic cross-selling
• Develop and maintain a qualified client portfolio, executing action plans to upgrade high-potential clients and reclaim dormant relationships
• Deliver exceptional client service through active listening, needs assessment, and personalized styling guidance during in-boutique, telephone, and email interactions
• Participate actively in private client events and high-ticket client actions to strengthen clientele relationships and drive loyalty
• Maintain detailed client records and a comprehensive client book, ensuring consistent follow-up and relationship nurturing
• Uphold ALAÏA visual merchandising standards, ensuring the boutique remains immaculately presented, welcoming, and on-brand at all times
• Support boutique operations including inventory counts, team meetings, cash management, pre-order administration, and deposit handling
• Demonstrate masterful product knowledge of ALAÏA ready-to-wear and accessories, articulating collection narratives and construction details
• Resolve client issues with discretion, investigating concerns, proposing solutions, and escalating challenges to management when appropriate
• Maintain ALAÏA grooming and presentation standards while representing the Maison's values and heritage with integrity and authenticity

Qualifications

• Minimum 5 years of progressive experience in luxury retail, with emphasis on fashion, accessories, and ready-to-wear
• Established track record in retail sales with demonstrated ability to develop and manage a strong client base
• Mastery of luxury clienteling techniques and consultative selling methodologies
• Excellent interpersonal and communication skills with fluency in professional written and verbal English
• Strong proficiency with Microsoft Office, email systems, and point-of-sale platforms
• Ability to multi-task effectively, prioritizing responsibilities while maintaining meticulous attention to detail
• Physical capability to stand and sit for extended periods, lift and carry loads up to 20 pounds regularly, and work flexible availability including evenings, weekends, and holidays

Skills

Experience

At least 5 years of professional experience in luxury retail environments, with demonstrated expertise in fashion, accessories, and ready-to-wear sales. Prior retail operations background and a proven ability to develop and maintain a substantial client base through consultative, relationship-driven sales techniques are essential.

Education

No formal education requirement specified; however, a secondary education or equivalent professional qualification is typical for this level of retail role within luxury environments.

Workplace

Compensation

The base compensation for this position ranges from USD 27 to USD 31 per hour.

Benefits

Medical, dental, and vision insurance coverage; health savings accounts and flexible spending accounts; life insurance and disability benefits; 401(k) with employer matching contributions; paid time off; wellness reimbursement benefit; employee assistance program; paid volunteer days for community engagement.

Culture

Richemont fosters a refined, international workplace where its Maisons preserve exceptional craftsmanship while benefiting from the strength and perspective of a global luxury group. As an employer, it values long-term stewardship, collaboration, innovation, and the development of talent within an environment shaped by heritage, creativity, and high standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.